Senior Quality Assurance Analyst

Instant Impact; Polska; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

Instant Impact is seeking a Senior Quality Assurance Analyst to join our Client Role team in Poland. The role focuses on AML/KYC quality reviews, coaching colleagues and ensuring compliance standards across complex onboarding and ongoing due diligence.

You will analyse cases, document findings, provide actionable recommendations, and support global QA initiatives within a regulated financial services environment. Fluency in English and proactive improvement mindset are essential.

Qualifications

• Experience with AML/KYC and relevant regulatory requirements.
• Ability to conduct quality assurance reviews in a complex operational environment.
• Excellent analytical skills with attention to detail.

Responsibilities

• Conduct QA reviews of onboarding, periodic reviews and KYC files.
• Provide coaching and knowledge sharing to colleagues.
• Deliver clear feedback to Compliance Analysts and document findings.

Skills

AML/KYC

Financial Crime

QA Reviews

Job description

Senior Quality Assurance Analyst

Department: Client Role

Employment Type: Full Time

Location: Poland, PL

Description

We are currently representing a leading global Financial Services firm in the appointment of high-calibre professionals as part of a period of strategic growth and investment.

Our client operates at the intersection of corporate, fiduciary and regulatory services, partnering with private equity houses, investment managers and international financial institutions. Backed by long-term institutional investment and an established global brand, the firm is scaling its capabilities, technology and international footprint.

This is an excellent opportunity for an experienced AML/KYC professional who enjoys analysing complex cases, improving quality standards, coaching colleagues and influencing best practice across a global organisation.

Key Responsibilities

• Conduct quality assurance reviews of complex onboarding, periodic review and trigger-event KYC files.
• Support and develop colleagues through coaching, training and knowledge sharing.
• Deliver clear, structured written and verbal feedback to Compliance Analysts.
• Document findings accurately and provide practical, actionable recommendations.
• Act as an escalation point for queries arising within the QA team.
• Participate in quality feedback sessions and calibration activities.
• Review AML policies, procedures and guidance documentation.
• Support local, regional and global quality assurance projects.
• Identify development opportunities and contribute to quality improvement initiative

Skills, Knowledge and Expertise

• Strong experience within AML, KYC, Client Due Diligence or Financial Crime Compliance.
• A solid understanding of client onboarding and relevant regulatory requirements.
• Experience conducting quality assurance reviews within a complex operational environment.
• Previous QA or QC experience would be advantageous, ideally within financial services, professional services, or a regulated environment.
• Excellent analytical skills and exceptional attention to detail.
• Business-level proficiency in written and spoken English, with the ability to communicate complex information clearly and build effective stakeholder relationships.
• A proactive, continuous improvement mindset and a genuine interest in developing others.