Quality Assurance Analyst

INSTANT IMPACT; Kraków; On-site; PLN 60,000 - 90,000; Full time

Job summary

INSTANT IMPACT seeks a Quality Assurance Analyst in Poland to support a leading global financial services client. The role involves QA of onboarding, periodic reviews and KYC files, ensuring regulatory compliance and clear guidance to operational teams.

You will document findings, provide actionable recommendations, and participate in calibration sessions to uphold high standards across the Compliance function. Strong English skills and a continuous improvement mindset are essential.

Qualifications

• Solid understanding of AML, KYC and client onboarding requirements.
• Experience in Compliance, Financial Crime, KYC or due diligence functions.
• Quality Assurance/Quality Control experience is helpful but not required.

Responsibilities

• Conduct QA reviews of onboarding, periodic review and KYC files.
• Provide guidance and quality-related advice to operational stakeholders.
• Deliver clear written and verbal feedback to Compliance Analysts to support improvement.
• Document findings and provide actionable recommendations.
• Escalate material issues and support remediation activities.
• Participate in calibration sessions to ensure consistency of standards.
• Review AML policies and related documentation.
• Collaborate with stakeholders to promote quality and regulatory compliance.
• Support team development through knowledge sharing and mentoring.

Skills

AML/KYC

Client onboarding

Quality assurance

Attention to detail

English proficiency

Regulatory compliance

Job description

Quality Assurance Analyst

Department: Client Role

Employment Type: Full Time

Location: Poland, PL

Description

We are currently representing a leading global Financial Services firm in the appointment of high-calibre professionals as part of a period of strategic growth and investment.

Our client operates at the intersection of corporate, fiduciary and regulatory services, partnering with private equity houses, investment managers and international financial institutions. Backed by long-term institutional investment and an established global brand, the firm is scaling its capabilities, technology and international footprint.

Key Responsibilities

• Conduct quality assurance reviews of onboarding, periodic review and trigger-event KYC files.
• Provide practical guidance and quality-related advice to operational stakeholders.
• Deliver clear written and verbal feedback to Compliance Analysts to support continuous improvement.
• Document findings accurately and provide actionable recommendations.
• Escalate material issues where appropriate and support remediation activities.
• Participate in feedback and calibration sessions to ensure consistency of standards.
• Review AML policies, procedures and related documentation.
• Collaborate with stakeholders to promote quality, consistency and regulatory compliance.
• Support team development through knowledge sharing, coaching and mentoring where appropriate.

Skills, Knowledge and Expertise

• Able to demonstrate a solid understanding of AML, KYC and client onboarding requirements.
• Previous experience within Compliance, Financial Crime, KYC or Client Due Diligence functions.
• Experience in Quality Assurance or Quality Control is advantageous, but not essential.
• Excellent attention to detail and strong analytical skills.
• Business-level proficiency in written and spoken English, with the ability to communicate effectively with a range of stakeholders.
• A continuous improvement mindset and a desire to contribute beyond the core responsibilities.