QA Lead, Global Quality & Process Improvement

CHEP; Polska; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Annual bonus

Company car

LuxMed Medical Insurance

Multisport Card

Transportation allowance

Employee Capital Plan

Employee Investment Plan

3 volunteer days annually

2 extra vacation days after a year

Holiday bonus

Job summary

CHEP is seeking a Quality & Assurance Lead to strengthen quality standards across CHEP operations and the 3PL network. You will enhance product and service quality visibility, drive compliance with operational standards, and act as a key partner to internal stakeholders and customers in resolving quality-related issues.

The role includes leading quality audits, investigations, training, and continuous improvement initiatives, plus data analysis and reporting on quality indicators.

Qualifications

• Bachelor's degree in a relevant field preferred.
• 1-3 years of experience in Quality, Operations, Manufacturing, Supply Chain, Customer Service, or CI.
• Experience handling customer complaints, quality investigations, or CAPA is desirable.

Responsibilities

• Implement and maintain quality audit programs across CHEP-owned and subcontracted sites.
• Lead root cause investigations and corrective actions (RCA/CAPA).
• Monitor QMS compliance, SOPs, and quality best practices.
• Develop and deliver quality training for operations teams.
• Promote a culture of quality and continuous improvement.

Skills

Quality management

RCA/CAPA

Data analysis

Stakeholder management

Audit

Continuous improvement

Problem solving

Communication

Education

Bachelor's degree in Engineering, Quality Management, Supply Chain, Logistics, Manufacturing, Food Science, or related field

Tools

SAP

Salesforce

Power BI

Job description

CHEP is seeking a Quality & Assurance Lead to strengthen quality standards across CHEP operations and the 3PL network. You will enhance product and service quality visibility, drive compliance with operational standards, and act as a key partner to internal stakeholders and customers in resolving quality-related issues.

The role includes leading quality audits, investigations, training, and continuous improvement initiatives, plus data analysis and reporting on quality indicators.