Product Owner Partner Engagement

Vaillant Group Business Services Poland; Katowice; Hybrid; PLN 180,000 - 320,000; Full time

Benefits offered by this job

Flexible work model

Health & Wellness support

Time off & balance

Financial perks

Growth & Development

Culture & Community

Job summary

Vaillant Group Business Services Poland is seeking a Senior Product Owner for Partner Engagement to shape strategy, drive commercial performance, and maximize customer value across global markets.

You will bridge business and technology teams, define roadmaps, and prioritize requirements to deliver impactful solutions. The role emphasizes stakeholder management, KPI-driven decisions, and a strong focus on loyalty ecosystem initiatives.

Qualifications

• Degree in Business Administration, Information Technology, Computer Science, or a comparable field.
• Several years of experience in Product Ownership or Product Management, ideally within loyalty, rewards, cashback, rebate, referral, or membership programs and good expertise in Salesforce and SAP.
• Strong understanding of loyalty program mechanics, campaign management, customer engagement, and product strategy.
• Experience balancing business and customer needs, managing stakeholders, and driving commercial performance based on KPIs.
• Nice to have: experience with global loyalty ecosystems, partner engagement platforms, or customer retention solutions in an international environment.
• Business-fluent English, both written and spoken.

Responsibilities

• Define, communicate, and execute the product vision, strategy, value proposition, and roadmap for our Partner Engagement solutions.
• Analyze market trends, customer needs, competitive developments, and business opportunities to identify growth potential and guide product evolution.
• Collect, evaluate, and prioritize customer, business, and regional market requirements to ensure maximum product value.
• Own the commercial performance of the product, manage business cases, revenue targets, and incentivization strategies.
• Collaborate with global and regional marketing and sales organizations to enable successful product adoption and growth.
• Align priorities across business and technology functions to ensure delivery of strategic initiatives.
• Steer product development and operations within scope, budget, and timelines.
• Define and optimize operating models, processes, and governance structures to maximize business impact and efficiency.
• Use customer, operational, and financial KPIs to monitor performance and identify improvement opportunities.
• Steer development of Frontend, Backend for Frontend, Backend incl. Salesforce and SAP processes.

Skills

Product ownership

Stakeholder management

Strategic thinking

Customer focus

English proficiency

Education

Bachelor's degree in Business Administration / IT / CS

Tools

Salesforce

SAP

Job description

In this role, you will drive the success of our global Partner Engagement product, shaping its strategic direction and maximizing value for customers, partners, and the business. Acting as the link between business and technology teams, you will steer product innovation, commercial success, and operational excellence across global and regional markets. Your work will directly contribute to customer engagement, revenue growth, and the continuous evolution of our loyalty and rewards ecosystem.

• You will define, communicate, and execute the product vision, strategy, value proposition, and roadmap for our Partner Engagement solutions.
• Analyzing market trends, customer needs, competitive developments, and business opportunities, you will identify growth potential and guide product evolution.
• You will collect, evaluate, and prioritize customer, business, and regional market requirements to ensure maximum product value.
• Owning the commercial performance of the product, you will manage business cases, revenue targets, and incentivization strategies.
• You will collaborate closely with global and regional marketing and sales organizations, enabling successful product adoption and business growth.
• Working with stakeholders across business and technology functions, you will align priorities and ensure successful delivery of strategic initiatives.
• You will steer product development and operations, ensuring delivery within agreed scope, budget, and timelines.
• Defining and optimizing operating models, processes, and governance structures, you will maximize business impact and efficiency.
• Using customer, operational, and financial KPIs, you will continuously monitor performance and identify opportunities for improvement.
• You will steer development of Frontend, Backend for Frontend, Backend incl. Salesforce and SAP processes.

What makes us successful together

• Qualification: Degree in Business Administration, Information Technology, Computer Science, or a comparable field.
• Experience: Several years of experience in Product Ownership or Product Management, ideally within loyalty, rewards, cashback, rebate, referral, or membership programs and good expertise in Salesforce and SAP.
• Know-how and skills: Strong understanding of loyalty program mechanics, campaign management, customer engagement, and product strategy. Experience balancing business and customer needs, managing stakeholders, and driving commercial performance based on KPIs.
• Nice to have: Experience with global loyalty ecosystems, partner engagement platforms, or customer retention solutions in an international environment.
• Personality: Strategic, analytical, and customer-focused, with strong communication and stakeholder management skills.
• Language skills: Business-fluent English, both written and spoken.

What you can count on

• Flexible work model: adjustable starting times (7:30 – 9:00AM), hybrid work 70/30, and up to 30 days of remote work from abroad from selected countries.
• Health & Wellness support: private medical care (Medicover), sports card subsidy (Multisport), group insurance (Warta), and ergonomic office spaces.
• Time off & balance: additional paid 2 days off and subsidies for recreation.
• Financial perks: up to 30% discount on company products, support for commuting and eyewear.
• Growth & Development: access to internal training, mentoring programs, self-learning platform for languages (eTutor) and international projects.
• Culture & Community: company events, family friendly activities, and open opportunities within Vaillant Group.

What makes us special

We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.

You will find sustainability everywhere at the Vaillant Group. In the office, at the production sites and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility - for our future and that of our planet. We promote your personal development so that you can act with passion and together we can ensure a better climate.

Become part of the Vaillant Group and help us shape the future of heating!

We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.