Product Manager

Profitroom; Polska; Remoto; PLN 134.000 - 224.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Growth fund

Health insurance

Time off 24/26 days

Flat hierarchy

Descrizione del lavoro

Profitroom is seeking an ambitious Product Manager to own Suite—the admin panel, onboarding flow, and platform foundation that hotels meet daily. You will set the roadmap, oversee the shared UI framework, and drive key admin experiences across the product stack.

You will collaborate with Onboarding, Support, and CS teams to reduce friction, apply AI and data insights to optimize funnels, and scale multi-property configurations for hotel groups. The role is 100% remote with growth opportunities.

Competenze

• 3+ years as a Product Manager / Product Owner with full ownership of discovery and prioritization.
• Experience in hospitality sector and SaaS admin
• AI tools for research, rapid prototyping and user insight analysis
• Strong stakeholder management and cross-functional collaboration
• Proficiency in Polish (C1) and English for global client interaction

Mansioni

• Platform Ownership: Define and maintain the Suite roadmap and core admin experiences.
• Redesign Onboarding: Build a faster, self-service onboarding journey.
• Scale Multi-Property Management: Architect features for hotel groups and chains.
• Drive In-App Support: Develop integrated ticketing, knowledge bases, and chatbot solutions.
• Continuous Discovery: Lead customer discovery with global hoteliers and coordinate with Onboarding/Support/CS.
• Leverage Data & AI: Use AI tools and analytics to improve usability and measure impact.

Conoscenze

Product management

Hospitality industry

SaaS admin

Multi-tenant environments

AI tools

Stakeholder management

Polish (C1)

English fluency

Strumenti

Zoho

Descrizione del lavoro

At Profitroom, we don't just build hospitality software — we empower hotels directly. Backed by MCI Capital, we're accelerating our growth and shaping the future of hotel technology across 55 countries. We are looking for an ambitious, AI-minded Product Manager to take full ownership of Suite — the admin panel, onboarding experience, and platform foundation that every hotelier meets first and uses every day.

Key goals and responsibilities

• Platform Ownership: Define and maintain the Suite roadmap, owning the shared UI framework, navigation, authentication, and core admin experiences.
• Redesign Onboarding: Build a faster, simpler, self-service onboarding journey that slashes client time-to-live from months to weeks.
• Scale Multi-Property Management: Architect features for hotel groups and chains, including portfolio-level configuration, hierarchy management, and seamless switching.
• Drive In-App Support: Develop integrated ticketing, knowledge bases, contextual help, and chatbot solutions directly within the platform.
• Continuous Discovery: Lead customer discovery with global hoteliers and work hand-in-hand with internal teams (Onboarding, Support, CS) to eliminate platform friction.
• Leverage Data & AI: Apply AI tools and analytical insights to uncover usability issues, optimize user funnels, and measure impact.

What will help you succeed?

• Experience: 3+ years as a Product Manager / Product Owner with full ownership of discovery and prioritization.
• Industry Focus: Background in the hospitality sector — you know how hotels operate and what hoteliers actually need.
• SaaS Expertise: Proven track record in SaaS admin, configuration, multi-tenant environments, or self-service onboarding workflows.
• AI-First Mindset: Practical experience using AI tools for research, rapid prototyping, and user insight analysis.
• Stakeholder Management: Exceptional communication skills with the ability to manage complex internal and external requirements independently.
• Languages: C1 Polish (internal working language) + professional English fluency for global client interaction.
• Experience with multi-property hotel chain management solutions.
• Expertise in information architecture and platform navigation design.
• Exposure to ticketing tools (e.g., Zoho) and chatbot integrations.

Salary & Benefits

• 100% Remote: Full flexibility to work from where you thrive.
• Growth Fund: Access to English classes and a dedicated development fund.
• Health & Wellbeing: Co-financed medical care, life insurance, sports card, and mental health support.
• Time Off: 24 / 26 days off.
• Company Culture: Flat hierarchy, epic team retreats, and clear communication.
• Form of employment: Employment contract; salary range up to 20 100 PLN gross.

About Us: Profitroom is a global leader in providing SaaS technology and marketing services for hotels. Founded in 2008, we support over 3,500 customers worldwide, helping them maximize direct bookings and elevate guest experiences through innovation.