Product Manager

Zohorecruit; Katowice; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical care

Group life insurance

Multisport card

Job summary

Shiji calls for a Product Manager to translate hospitality needs into a compelling product plan, guiding cross-functional teams to deliver features and MVPs based on user research. You will help shape roadmaps, define metrics and collaborate with stakeholders to maximize product value.

Ideal candidates bring 1–3 years in hospitality software, strong user-story writing, and experience working in agile enterprise environments, with a focus on customer-centric solutions.

Qualifications

• 1–3 years of relevant experience in hospitality software.
• Experience as a Product Manager in a modern software enterprise.
• Proficient in writing and prioritizing user stories and MVP features.
• Experience communicating with technical and non-technical stakeholders.

Responsibilities

• Gains a thorough understanding of customer needs and uses that to define and deliver hospitality products.
• Translates business goals into product strategy and communicates priorities to the development team and partners.
• Identifies goals, metrics, and analytics to measure product value and refine the roadmap.
• Conduct end user research to identify features and MVP scope.
• Understand financial needs to develop business plans for new opportunities.
• Monitor market research and competitive landscape to propose best solutions.

Skills

Product management

Agile methodologies

User research

User stories

Cross-functional

Stakeholder comms

Roadmap planning

Job description

Job Description

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.

The best hotels run on Shiji — day and night.

Responsibilities

• Gains a thorough understanding of customer needs, both existing and potential, and uses that knowledge to help define and deliver hospitality products
• Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
• Identifies goals, metrics, and analytics to determine product value; continually making recommendations and refinements to the product roadmap based on learnings
• Conduct end user research to help identify product features and epic framework along with determining Minimum Viable Product (MVP)
• Understand financial needs and constraints to develop business plans for new opportunities
• Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
• Evaluates research and market analysis on industry innovations and technology platforms to recommend the best possible solution
• Based on customer needs, competitive landscape, and business goals contribute to roadmap planning and prioritization

Delivery & Execution

• Ensure product is aligned with company, stakeholder and end-user priorities to drive sales, improve efficiency, and improve customer satisfaction
• Formulates, tests and refines assumptions and hypotheses through user research and testing
• Makes product decisions that drive value on a daily basis
• Identifies pros, cons, issues, obstacles, dependencies and value associated with features and enhancements
• Defines how new product features will be realized into the existing product by leading feature workshops defining user journeys
• Participates in standups, iteration planning sessions, product demos and retrospectives
• Condenses complex technical concepts into non-technical language for stakeholders

People

• Fosters collaboration with team members (Development, User Experience Designers, QA, etc.) to drive value and collectively identify and resolve impediments
• Advocates for the end user and stakeholder by empathizing with and understanding user needs and becoming the domain expert
• Regularly works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
• Manages cross functional team and stakeholder expectations to execute on product strategy; provides education to requestors to determine prioritization based on tangible benefits and/or user experience

Requirements

• 1-3 years of relevant work experience in the Hospitality software industry
• Experience working as a Product Manager in a modern software development based enterprise environment
• Demonstrated experience with modern software development product management practices and agile methodologies
• Experience communicating with and influencing functional and technical team members at all levels in the organization
• Experience working as part of a collaborative, cross-functional, modern software design and development team
• Experience creating, prioritizing and accepting user stories
• Experience conducting user research and testing to understand needs
• Experience identifying goals, metrics and analytics to measure product value
• Experience conducting competitive research and analysis

What Do We Offer?

• Private medical care, including a dental package, for you and your family
• Group life insurance for you and your partner
• Multisport card as part of the Worksmile package

Work & Growth

• 40 hours for professional development during work hours,
• Access to platforms like: OpenUp, GoodHabitz, Pluralsight
• Worksmile cafeteria with 520 points per month,
• Referral bonus (starting from 6,500 PLN gross, depending on the position),
• Chill room with table football and PlayStation

Clause Regarding the Prohibition of Assistance Tools During Recruitment Interviews

In the interest of equal opportunity and transparency in the recruitment process, we would like to inform you that during job interviews (both remote and in-person), the following are not permitted: - the use of tools based on artificial intelligence (AI), including chatbots, response generators, translators, or content creation aids, - recording of interviews without prior and explicit consent from a company representative, - the use of applications that generate automatic notes or transcriptions of meetings (e.g., Notion AI, Otter.ai, Fireflies, etc.).