Product Manager (mid/senior)

Packhelp, Inc.; Warszawa; Hybrid; PLN 156,000 - 234,000; Full time

Benefits offered by this job

Flexible hours

Macbook & tools provided

Private healthcare

Life insurance

Mental health support

MultiSport card

Referral bonuses

Job summary

Packhelp is seeking a senior Product leader to build and scale its customer-facing product portfolio. You will shape vision and strategy to grow self-service journeys for SMBs and qualify and convert mid-market and enterprise leads.

You will drive product discovery, validate solutions, and champion big bets by merging customer insights with market trends. Lead a cross-functional team through discovery, delivery, and optimization while aligning stakeholders across the organization.

Qualifications

• 4+ years of Product Management experience in marketplaces, ecommerce, SaaS, or internal tools.
• Ability to define and execute vision and strategy with measurable impact.
• Strong product discovery, customer insights, and opportunity validation.
• Excellent stakeholder management and senior leadership collaboration.
• Ownership mindset and ability to mentor cross-functional teams.

Responsibilities

• Build and shape the product team for Packhelp's customer-facing products.
• Define and drive product vision and strategy to scale self-service journeys for SMBs and mid-market/enterprise leads.
• Lead product discovery to identify needs, validate opportunities, and guide investments.
• Identify big bets by combining customer insights, market trends, and business goals.
• Lead cross-functional teams through full product lifecycle from discovery to delivery.
• Align stakeholders and communicate roadmap and outcomes across the org.
• Advocate for internal teams (Sales, Marketing, Packaging, DTP, Production, Logistics) in product decisions.

Skills

Product Management

Marketplace / Ecommerce

SaaS

Leadership

Stakeholder management

Product discovery

Analytical thinking

Cross-functional collaboration

Customer-centric

Job description

Team: Product
Department: Product
Place of work: remote or hybrid - Warsaw office
Salary: 15 500-21 000 PLN net B2B / 14 000 - 19 000 PLN gross UoP
About us:
Meet Packhelp. We're are helping nearly 50,000 companies across the World. On the outside, we're a packaging company, but look a little closer and you'll see we're one of the fastest-growing tech companies in Europe that have raised over €50M from leading international investors.
This role requires a combination of strategic thinking, strong product discovery skills, and exceptional stakeholder management. You will identify high-impact opportunities, shape product direction, and drive execution of scalable solutions across cross-functional teams. If you thrive in complex environments and excel at turning ambiguous problems into impactful product outcomes, we'd love to hear from you

Your duties:

• Build and shape the product team responsible for Packhelp's customer-facing products.
• Define and drive product vision and strategy, with a strong focus on scaling self-service customer journeys for SMBs and creating effective pathways to acquire, qualify, and convert mid-market and enterprise leads.
• Lead product discovery efforts to uncover customer needs, identify high-impact growth opportunities, and validate solutions before investment.
• Identify and champion strategic "big bet" initiatives by combining customer insights, market trends, and business objectives.
• Lead a cross-functional team through the full product lifecycle, from discovery and prioritization to delivery and optimization.
• Align stakeholders around product priorities and communicate product strategy, roadmap, and outcomes across the organization.
• Act as the voice of internal teams, including Sales, Marketing, Packaging Engineering, DTP, Production, and Logistics, ensuring their needs are reflected in product decisions.

Requirements:

• 4+ years of Product Management experience, ideally in marketplace, e-commerce, SaaS, internal tools.
• Proven ability to define and execute product vision and strategy with measurable business impact, including driving growth through self-service journeys and/or B2B funnels (SMB/ enterprise).
• Strong product discovery skills: identifying customer problems, validating opportunities, and shaping high-impact initiatives.
• Strong analytical skills, combining qualitative user research and quantitative data to drive decisions.
• Excellent stakeholder management and communication skills, with experience working with senior leadership.
• Strong ownership mindset with ability to lead, influence, and mentor across cross-functional teams.
• Customer-centric approach focused on delivering impactful product outcomes and continuous improvement in complex domains.

• Nice to have:
  • Interest in AI-driven products, automation, and modern software development approaches (including AI-assisted development / vibe coding).

Benefits:

• Flexible working hours - here comes work-life balance and possibility to work remote
• The best possible tools -easy access to the latest technology, our own apps, a Macbook, and industry-standard software
• Health & Wellness - private healthcare, life insurance, mental health support, and a subsidized MultiSport card
• Fair compensation -performance-based pay raises and bonuses for employee referralsCareer development -internal workshops, training sessions, and learning budget
• Work from the places you love most - possibility to work remote
• Work from the places you love most -