Privacy Data Analyst - Fluent Dutch

AmRest Holdings SE; Kraków; Hybrid; PLN 60,000 - 100,000; Full time

Benefits offered by this job

MyBenefit + Multisport + private LUX M

Refer a Friend Program

Life insurance with Unum Corporate

Job summary

AmRest Holdings SE is seeking a Privacy Specialist to enforce policies for clients' products by analyzing European privacy requests from lawyers and individuals, reviewing requests and applying procedures.

The role requires handling diverse workflows across markets, collaborating with policy experts, and maintaining high-quality decisions in a fast-paced environment while ensuring regulatory alignment.

Qualifications

• Fluency in Dutch and English is essential.
• Detail-oriented with strong written and verbal communication.
• Ability to review online content including sensitive material.
• Ability to work in a fast-paced, flexible environment.
• Bachelor's degree or equivalent in online operations/privacy/legal support.

Responsibilities

• Review and process incoming privacy requests through online tools.
• Evaluate request validity per client policies.
• Collaborate with policy specialists on cases and inquiries.
• Maintain high quality in every case reviewed.
• Meet weekly productivity targets as part of daily workflow.
• Support multiple workflows/products/markets as needed.
• Assist English market and other markets when required.

Skills

Dutch fluency

English fluency

Attention to detail

Communication skills

Impeccable judgment

Adaptability

Education

Bachelor's degree or higher in relevant field

Tools

Google Suite

Job description

The Privacy Specialist is responsible for enforcing the policies for our clients' products by analyzing requests under European Law Legislation from lawyers and private individuals by reviewing and processing privacy requests.

You will also be responsible for handling users' privacy requests for different workflows, following the client's guidelines, which allow you to make sound decisions. You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast-paced, dynamic environment.

Duties & responsibilities

• Review and process incoming privacy requests through online tools. Evaluate the validity of each request in line with our clients' policies.
• Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments.
• Work closely with our clients' policy specialists to address cases and regulatory inquiries using the client's response framework.
• Maintain a high level of quality in each case that you review.
• Achieve weekly productivity deliverables as part of the daily workflow.
• Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness.
• Develop skills in several different areas, including data, tools, and quality assessment.
• You may be required from time to time to support different workflows/products/markets depending on business needs.
• While you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations.

Required Qualifications & Experience

• Fluency in written and spoken Dutchand English is essential.
• Motivated by working in an environment that requires strong attention to detail.
• Excellent communication skills, both verbal and written.
• Demonstrates ability to exercise impeccable judgment.
• Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content.
• Ability to work in a fast-paced environment.
• Ability to be flexible and adaptable to meet changing business needs.
• Good computer literacy with the ability to quickly learn new tools.
• Ability to use Google Suite would be an advantage.
• B.A. or B.S. degree/master's or equivalent professional experience in online operations, privacy or a legal support role is desirable.

Competencies

• Understanding the role.
• Solution & results-oriented.
• Initiative.
• Collaboration & teamwork.
• Attention to detail.
• Organisation & planning.
• Resilience & adaptability.
• Organizational commitment.

We offer

• Employment contract.
• On-site work in our office in Krakow.
• MyBenefit (inc. Multisport, private LUX MED Medical Care).
• Refer a Friend Program.
• Attractive offer to join Unum Corporate Life Insurance.