Privacy Data Analysts with German

TP; Kraków; On-site; PLN 100,000 - 140,000; Full time

Benefits offered by this job

On-site Kraków office

MyBenefit program

Refer a Friend

Corporate Life Insurance

Job summary

TP is seeking a Privacy Specialist to enforce policies by analyzing European privacy requests from lawyers and individuals. You will handle requests across workflows, following client guidelines to make sound decisions, and thrive in a fast-paced environment.

You will review, process, and evaluate requests, stay updated on policy changes with Training and Quality departments, and collaborate with policy specialists to ensure accurate responses. On-site Kraków office with benefits offered.

Qualifications

• Fluency in written and spoken German and English is essential.
• BA/BS or higher in online operations, privacy, or legal support is desirable.

Responsibilities

• Review and process incoming privacy requests through online tools.
• Evaluate the validity of each request per client policies.
• Educate yourself on policy changes with Training and Quality teams.
• Collaborate with policy specialists to address cases using client response framework.
• Maintain high quality across reviews and meet weekly productivity goals.
• Work with team members to improve efficiency and effectiveness.
• Develop skills across data, tools, and quality assessment.
• Support additional workflows/products/markets as needed.
• Assist English market and translations as required.

Skills

German language

English language

Attention to detail

Communication skills

Impeccable judgment

Fast-paced adaptability

Team collaboration

Education

B.A./B.S. or higher in online operations/privacy or legal support

Tools

Google Suite

Translation Tool

Job description

The Privacy Specialist is responsible for enforcing the policies for our clients' products by analyzing requests under European Law Legislation from lawyers and private individuals by reviewing and processing privacy requests.

You will also be responsible for handling users’ privacy requests for different workflows, following the client’s guidelines, which allow you to make sound decisions. You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast-paced, dynamic environment.

Duties & responsibilities:

• Review and process incoming privacy requests through online tools. Evaluate the validity of each request in line with our clients' policies.
• Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments.
• Work closely with our clients' policy specialists to address cases and regulatory inquiries using the client's response framework.
• Maintain a high level of quality in each case that you review.
• Achieve weekly productivity deliverables as part of the daily workflow.
• Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness.
• Develop skills in several different areas, including data, tools, and quality assessment.
• You may be required from time to time to support different workflows/products/markets depending on business needs.
• While you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations.

Required Qualifications & Experience:

• Fluency in written and spoken German and English is essential.
• Motivated by working in an environment that requires strong attention to detail.
• Excellent communication skills, both verbal and written.
• Demonstrates ability to exercise impeccable judgment.
• Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content.
• Ability to work in a fast-paced environment.
• Ability to be flexible and adaptable to meet changing business needs.
• Good computer literacy with the ability to quickly learn new tools.
• Ability to use Google Suite would be an advantage.
• B.A. or B.S. degree/master's or equivalent professional experience in online operations, privacy or a legal support role is desirable.
• Understanding the role.
• Solution & results-oriented.
• Collaboration & teamwork.
• Attention to detail.
• Resilience & adaptability.
• Organizational commitment.

We offer:

• On-site work in our office in Krakow.
• MyBenefit (inc. Multisport, private LUX MED Medical Care).
• Refer a Friend Program.
• Attractive offer to join Unum Corporate Life Insurance.