Principal IT System Analyst (IAM Systems) | f/m/d

ERGO; Województwo mazowieckie; Presencial; PLN 110 000 - 165 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical package

Sports card

Flexible working hours

Remote working

Resumo da oferta

ERGO Technology & Services S.A. (ET&S) in Poland seeks a seasoned Business/System Analyst to translate business needs into concrete specifications and drive end-to-end delivery.

You will collaborate with stakeholders, architects, and developers, owning requirements quality and governance while guiding major functional or technical changes. Ideal candidates have 10+ years of experience, strong IAM domain knowledge (One Identity), and a solid background in requirements engineering, with excellent

Qualificações

• Fluent English (C1)
• 10+ years as Business/System Analyst or related role
• Experience with IAM systems (One Identity or similar) in IAM/IIGA domain
• University degree in a relevant field (insurance/management/BI) or equivalent
• Strong knowledge of requirements engineering and business/process analysis, IREB certification preferred
• Good understanding of application systems, interfaces, and workflows
• Excellent quick understanding, structured analysis, and solution orientation
• Strong presentation/communication skills, especially in customer-facing environments
• Experience with collaboration tools (Azure DevOps, Confluence)

Responsabilidades

• Translate business needs into functional specs, user stories, backlog items, and designs
• Collaborate with stakeholders, project teams, architects, developers, and partners
• Promote continuous improvement and best practices in requirements engineering and delivery
• Support project planning, estimation, scope management, and end-to-end delivery
• Own requirement quality and governance
• Lead major initiatives on functional or technical changes
• Influence technical and business decisions
• Coach and mentor junior engineers
• Manage requirements traceability, change requests, risks and delivery blockers
• Oversee business testing, UAT, and solution validation
• Create and maintain BA deliverables, product and support docs

Conhecimentos

English fluency

IAM systems experience

Requirements engineering

Stakeholder management

Communication skills

Azure DevOps

Confluence

Rapid analysis

Formação académica

University degree in insurance/management/business informatics

IREB Certification

Ferramentas

Azure DevOps

Confluence

Descrição da oferta de emprego

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

How you will get the job done

• translating business needs into functional specifications, user stories, backlog items, and solution designs
• collaborating with business stakeholders, project teams, architects, developers, and external partners to deliver effective solutions
• promoting continuous improvement, best practices, and excellence in Requirements Engineering and delivery
• supporting project planning, time and effort estimation, scope management, and successful end-to-end delivery with regards to the business requirements
• owning requirement quality and governance
• leading major initiatives regarding functional or technical changes
• influencing technical and business decisions
• coaching and mentoring junior engineers
• managing requirements traceability, change requests, risks, dependencies, issues, and delivery blockers
• managing business testing, UAT, and solution validation to ensure business expectations are met
• producing and maintaining business analysis deliverables, product documentation, and support documentation

Skills and experience you will need

• fluency in English (C1)
• 10+ of experience as a Business/System Analyst or in related role
• experience in IAM Systems e.g., preferably One Identity or related areas for IGA / IAM Domain Knowledge
• completed university degree or comparable qualification in insurance, organization/management, mathematics, business administration, (business) informatics, or a related field
• strong knowledge and experience of methods and procedures in the solution development process, with a focus on Requirements Engineering (preferably IREB certified), as well as business and process analysis
• good understanding of the supported application systems, their interfaces, and the relevant business processes and workflows
• strong ability to quickly understand, analyze, and clearly articulate complex issues; highly solution-oriented with strong organizational skills
• strong presentation and communication skills, particularly in customer-facing environments, as well as strong written and spoken English skills
• practical experience with team collaboration tools (Azure DevOps, Confluence)

What we offer

Let's be healthy – medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced – work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart – we organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible – each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun – company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse – every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!