Premium Travel Advisor — Warsaw | 2-Month Paid Training

Concentrix; Włocławek; On-site; PLN 40,000 - 64,000; Full time

Benefits offered by this job

SAS fare discount

Equal opportunities

2-month paid training

International environment

Mentoring & coaching

Modern Warsaw office

Job summary

Concentrix is seeking a Travel Advisor for the Nordic Premium Airline SAS with Norwegian in Warsaw. You will be the first point of contact for premium travel inquiries, assist with ticket purchases and payments, and support customers facing travel difficulties.

You will communicate via calls and chat to ensure smooth travel experiences. Ideal candidates are fluent in Norwegian and English, highly organized, and capable of active listening.

Qualifications

• Fluent in Norwegian (C1) and English (B2).
• Must be highly organized and customer-focused.
• Excellent communication and active listening abilities.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Build trust through enduring customer relationships.

Skills

Norwegian (C1)

English (B2)

Active listening

Customer service

Communication skills

Job description

Concentrix is seeking a Travel Advisor for the Nordic Premium Airline SAS with Norwegian in Warsaw. You will be the first point of contact for premium travel inquiries, assist with ticket purchases and payments, and support customers facing travel difficulties.

You will communicate via calls and chat to ensure smooth travel experiences. Ideal candidates are fluent in Norwegian and English, highly organized, and capable of active listening.