Polish-Speaking CX Support Specialist — Relocation to Sofia

TELUS Digital; Poland; On-site; PLN 73,000 - 112,000; Full time

Benefits offered by this job

Relocation bonus

Company-provided accommodation

Plane ticket

Taxi from airport

Health insurance

Fully paid training

Career development

Job summary

TELUS Digital Bulgaria is seeking a Customer Support Specialist with Polish and English to join our expanding CX team in Sofia. You will assist customers via phone, email, chat or tickets, identify needs and help resolve inquiries with empathy and clarity.

The role welcomes candidates with fluent Polish and English, offers fully paid training, relocation support including a €1,200 gross relocation bonus, 30 days company-provided accommodation on arrival, and flight tickets from your location.

Qualifications

• Fluent in Polish and English is required and strong communication skills.
• No prior CX experience necessary; training provided.

Responsibilities

• Deliver excellent customer experience and resolve inquiries across phone, email, chat, or tickets.
• Identify customer needs and provide accurate product support and troubleshooting.

Skills

Polish

English

Job description

TELUS Digital Bulgaria is seeking a Customer Support Specialist with Polish and English to join our expanding CX team in Sofia. You will assist customers via phone, email, chat or tickets, identify needs and help resolve inquiries with empathy and clarity.

The role welcomes candidates with fluent Polish and English, offers fully paid training, relocation support including a €1,200 gross relocation bonus, 30 days company-provided accommodation on arrival, and flight tickets from your location.