Polish-Speaking Customer Care Specialist (Hybrid)

Link mobility group; Gliwice; Hybrid; PLN 45,000 - 78,000; Full time

Benefits offered by this job

Hybrid work model

Medicover care

Private life-insurance

MultiSport card

Extra day off on birthday

Team events

Retirement program (PPK)

Employee Referral Program

Summer bonus

Fruits in the office

Lunch days: Mon & Wed

Free parking

Job summary

LINK Mobility Group in Gliwice is seeking a customer service professional to handle inquiries via email, phone, and chat, and to support onboarding with our system. You will collaborate with the team on daily operations, update customer data, and maintain documentation while upholding high service standards and building lasting client relationships.

The role requires advanced Polish, good organizational skills, and a willingness to learn new technologies; English proficiency is a plus in this

Qualifications

• Advanced Polish language skills are essential.
• Communicative, well-organized, independent.
• Experience in customer service or office administration preferred but not required.
• Willingness to learn and adopt new technologies.
• English proficiency is an asset.

Responsibilities

• Handle customer inquiries via email, phone, and chat.
• Support onboarding to ensure a smooth start with our system.
• Collaborate with the team on daily customer service operations and task distribution.
• Update customer data and maintain documentation.
• Ensure high service standards and build long-term customer relationships.

Job description

LINK Mobility Group in Gliwice is seeking a customer service professional to handle inquiries via email, phone, and chat, and to support onboarding with our system. You will collaborate with the team on daily operations, update customer data, and maintain documentation while upholding high service standards and building lasting client relationships.

The role requires advanced Polish, good organizational skills, and a willingness to learn new technologies; English proficiency is a plus in this