PIM Support Engineer (Informatica Product 360)

Genuine Parts Company; Kraków; On-site; PLN 120,000 - 170,000; Full time

Job summary

Genuine Parts Company’s Global Technology Center in Krakow is seeking a PIM Support Engineer to ensure stability of Informatica PIM Product 360 and to dive into data flows, identifying where processes break down.

You will provide 2nd line application support, perform data and database tasks, and contribute to deployment governance while collaborating with cross-functional IT and business teams in Krakow.

Qualifications

• Experience supporting enterprise applications.
• Strong troubleshooting skills.
• Solid SQL knowledge (SQL Server / SSMS).
• Basic Java understanding (reading logs, small adjustments).
• Basic Python knowledge (script maintenance).
• Understanding of deployment processes and DevOps.
• Structured, detail-oriented mindset.
• Strong affinity for data processes and system logic.

Responsibilities

• Investigate and resolve user-reported issues; analyze application logs; troubleshoot data inconsistencies; support integration issues (endpoints, queues, imports/exports).
• Execute SQL queries for issue analysis; perform database indexing and optimization (SQL Server / SSMS); validate repository integrity; identify data quality inconsistencies.
• Refactor configurations for maintainability; optimize workflows and processing time; improve documentation and stability.
• Support controlled deployments (DEV → ACC → PROD); execute deployments under governance; ensure environment consistency; understand DevOps pipelines and release processes.

Skills

Troubleshooting

Java basics

Python basics

DevOps understanding

Data flows & logic

Structured, detail-oriented

Tools

SQL Server / SSMS

Informatica Product 360

SAP / D365 ERP integrations

Azure DevOps / GitHub Actions

Job description

Genuine Parts Company’s Global Technology Center in Krakow is seeking a PIM Support Engineer to ensure stability of Informatica PIM Product 360 and to dive into data flows, identifying where processes break down.

You will provide 2nd line application support, perform data and database tasks, and contribute to deployment governance while collaborating with cross-functional IT and business teams in Krakow.