HR Operations & Support Junior Specialist with German

Tata Consultancy Services; Warszawa; Hybrid; PLN 48,000 - 72,000; Full time

Benefits offered by this job

Hybrid work

Annual salary reviews

MyBenefit platform

Multisport card

Private medical care

Learning & development platforms

Job summary

Tata Consultancy Services in Warszawa is seeking a Junior HR Support Specialist with German and English language skills. You will be the first contact for employees and managers, delivering high‑quality HR support aligned with policies.

You will handle HRIS data, assist with onboarding, payroll and benefits, and escalate complex issues as needed. Join a multinational HR Service Center that promotes confidential handling of data, process improvements, and ongoing development.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.

Responsibilities

• Serve as first point of contact for HR-related queries from employees, managers, and external partners.
• Provide accurate information on HR policies, payroll, benefits, leave management, and onboarding.
• Process and maintain employee data in HRIS systems (SAP HR, Workday, SuccessFactors).
• Ensure records are accurate, complete, and GDPR-compliant.
• Escalate complex cases to Second Line HR or specialized teams when needed.
• Participate in process improvement to optimize HR service delivery.
• Support HR reporting and documentation as needed.

Skills

German (C1+)

English (B2+)

Interpersonal skills

Organizational skills

Attention to detail

Problem solving

Customer service orientation

Confidentiality

MS Office

Education

Bachelor’s degree in HR/Business or related field

Tools

SAP HR

Workday

SuccessFactors

ServiceNow

MS Office

Job description

We are looking for motivated Junior HR Support Specialist with German language skills to join our international HR Service Center. With support of more experienced colleagues You will be the first point of contact for employees and managers, providing high-quality HR support in line with company policies and procedures. This role requires excellent communication skills, attention to detail, and the ability to manage multiple HR-related queries efficiently in both German and English.

Key Responsibilities:

• Serve as the first point of contact for HR-related queries from employees, managers, and external partners (via phone, email, or HR ticketing tools).
• Provide accurate and timely information on HR policies, procedures, payroll, benefits, leave management, and onboarding.
• Process and maintain employee data in the HRIS system (e.g., SAP HR, Workday, SuccessFactors).
• Ensure that all employee records are accurate, complete, and compliant with data protection standards (GDPR).
• Escalate complex cases to Second Line HR or specialized HR teams when necessary.
• Participate in process improvement initiatives to optimize HR service delivery.
• Support HR reporting and documentation as needed.

Requirements:

Education:

• Bachelor’s degree in Human Resources, Business Administration, or related field.

Skills:

• Fluent in German (C1 or higher) and good command of English (B2 or higher).
• Strong interpersonal and communication skills
• Excellent organizational skills, attention to detail, and problem-solving ability.
• Any additional training and certification in Human Resource Management will be considered an advantage
• Exceptional customer service orientation
• High degree of confidentiality and professionalism in handling sensitive HR data.
• Proficiency in MS Office Suite (Excel, Outlook, Word).

Nice to Have:

• Experience in a multinational or shared services environment.
• Familiarity with HR processes across multiple European countries.
• Knowledge of HR service delivery frameworks (SLA, KPI, ticket handling).
• First experiences in HR operations, HR shared services, or HR support roles.
• Proven experience providing first line or customer support in a corporate environment.
• Experience working with HR systems (e.g., Workday, SAP, SuccessFactors, ServiceNow).
• Prior experience in human resources operations and best practices

We offer:

• Competitive salary with annual salary reviews
• Hybrid work (2 days/week from the office)
• Opportunity to use foreign languages and the newest technologies on a daily basis
• Access to MyBenefit platform where you can choose from a variety of benefits (Sport, Tourism, Culture, Recreation etc.)
• Sport's card (Multisport)
• Private medical care for you and your family
• Access to wide range of learning & development platforms