People Operations Senior Associate — German HR Admin & Workday

Smith & Nephew; Wrocław; Hybrid; PLN 77,000 - 116,000; Full time

Benefits offered by this job

Hybrid Working Model

Life insurance

Save As You Earn

Job summary

Smith+ is seeking a People Operations Senior Associate in Wroclaw to join the HR Services EMEA team. You will be the first point of contact for HR queries from employees and managers, supporting core HR processes and Workday activities in a customer-focused role.

You will handle caseloads, review notifications, and produce required paperwork while maintaining service levels and accuracy. A Bachelor’s degree and German fluency are required.

Qualifications

• 1-3 years of HR administrative experience.
• Bachelor's degree required.
• Fluent German and at least intermediate English.
• Strong written, verbal, and interpersonal communication skills.
• Self-motivated, proactive and able to work independently.
• Knowledge of MS Office and HR systems (Workday a plus).
• Good understanding of HR processes and ability to prioritize.

Responsibilities

• First point of contact for HR queries.
• Provide support on core HR processes in HR Services.
• Caseload management and responding to queries within SLAs.
• Escalate tasks to broader HR team as needed.
• Review and approve Workday notifications.
• Produce paperwork in line with processes.
• Support on-boarding, off-boarding and performance cycles.

Skills

Fluent German

English (Intermediate)

Communication skills

Education

Bachelor's degree

Tools

Workday

MS Office

Job description

Smith+ is seeking a People Operations Senior Associate in Wroclaw to join the HR Services EMEA team. You will be the first point of contact for HR queries from employees and managers, supporting core HR processes and Workday activities in a customer-focused role.

You will handle caseloads, review notifications, and produce required paperwork while maintaining service levels and accuracy. A Bachelor’s degree and German fluency are required.