Peak Season Operations Specialist — Impact & Growth

RXO, Inc.; Wrocław; On-site; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Free e-learning

Free fruit in the office

Company events

Diverse and Inclusive environment

Mental Health First Aiders Group

Job summary

RXO, Inc. in Wrocław, Poland, is seeking a Specialist, Peak Season Operations to support day-to-day transportation operations during Peak Season in the North American market.

You will coordinate with RXO, customers, and drivers, monitor check-in activities, and assist with dispatch and back-end system support in a fast-paced environment. The role requires strong analytical thinking, excellent communication, and a customer-focused mindset.

Qualifications

• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Customer-focused mindset with timely, high-quality service.
• Flexibility to adjust work schedules based on operational needs.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook and PowerPoint).

Responsibilities

• Monitor driver check-in activities and ensure all drivers are dispatched and depart the facility according to scheduled departure times.
• Assist with route and trailer assignments in collaboration with customer's personnel and your Team Leader to help ensure smooth daily operations.
• Assist with dispatch activities and provide real-time operational support.
• Maintain visibility of driver activity and record tracking information throughout transit.
• Identify and resolve operational issues while escalating complex situations to leadership when required.
• Build and maintain positive working relationships with RXO personnel, drivers, and internal stakeholders.
• Provide accurate and timely updates within operational systems and reporting tools.
• Support daily coverage requirements and collaborate with teammates to ensure successful execution of all assigned tasks.
• Work closely with your Supervisor to gain a comprehensive understanding of operational expectations and project objectives.

Skills

Analytical thinking

Attention to detail

Communication skills

Customer-focused

Flexibility

MS Office

Tools

MS Office Suite

Job description

RXO, Inc. in Wrocław, Poland, is seeking a Specialist, Peak Season Operations to support day-to-day transportation operations during Peak Season in the North American market.

You will coordinate with RXO, customers, and drivers, monitor check-in activities, and assist with dispatch and back-end system support in a fast-paced environment. The role requires strong analytical thinking, excellent communication, and a customer-focused mindset.