Payroll Delivery, Specialist

1PL02 NGA HR Sp. z o.o.; Katowice; Hybrid; PLN 90,000 - 130,000; Full time

Job summary

NGA HR Sp. z o.o. is seeking a Payroll Specialist to handle the full payroll lifecycle, ensuring accurate, timely processing and compliance. The role requires strong MS Office skills, HRIS familiarity, and the ability to interpret payslips and calendars.

You will work in a fast-paced, global environment, managing tickets, ensuring data accuracy, and supporting root cause analyses. This position is based in Katowice, Poland and offers growth within NGA’s payroll practice.

Qualifications

• Bachelor’s degree in a business-related field or accounting/HR.
• 2–3 years of payroll administration experience in HR outsourcing or corporate environment.
• HRIS knowledge: Workday, SAP, or PeopleSoft preferred.

Responsibilities

• Independently process payroll from end to end according to defined standards and client requirements.
• Monitor and manage ticket queues using BI tools to meet timelines.
• Utilize hrX suite tools for payroll processing and related activities.
• Understand and interpret payslips and payroll calendar.
• Identify deviations and support change requests.

Skills

MS Office

Excel

Word

PowerPoint

Attention to detail

Verbal & written comms

Team collaboration

Education

BA/BS in Accounting or related field

2-3 years payroll experience

Tools

Workday

SAP

PeopleSoft

Job description

Role

Payroll Specialist - JL2. Reporting To Payroll Service Manager. Direct Reports None.

Overall objective of the Role

Performs all life-cycle payroll transactions and activities to ensure the processing of an accurate and timely payroll. Displays decision‑making skills that support company and payroll policies.

Main Responsibilities

• Independently process payroll from end to end according the defined standards and client requirements including all associated payroll tasks.
• Monitor and manage ticket queues using the appropriate BI tools to ensure tickets are handled per the defined timelines and do not exceed expected thresholds.
• Ability to utilize the hrX suite of tools as it relates to payroll processing and all associated activities.
• Be able to understand and interpret a payslip.
• Be able to understand and follow the payroll calendar.
• Identify deviations from the standard scope of service and act accordingly including the identification and support of change request opportunities.
• Ability to recognize and deal appropriately with sensitive and confidential information.
• Produce and understand standard and client specific payroll reports including statutory year end reporting needs.
• Review and validate data for accuracy and completeness and initiates corrections per the defined standards.
• Answer payroll related questions and requests.
• Support and execute SOC1 Controls.
• Maintain and apply defined work instructions (DWIs).
• Perform Transactions with Third parties.
• Provide clear knowledge transfers to peers.
• Support the Root Cause Analysis (RCA) process.
• Support and manage system maintenance testing.
• Support technical issue coordination and resolution.
• Maintains current knowledge of legislation requirements; system updates, changes and overall payroll procedures.
• Participates in projects and activities as needed and assigned.

Key Criteria to monitor performance

• Adherence to all Security and Compliance procedures.
• 100% Attainment of customer SLA agreements.
• Adherence to quality standards.
• Demonstrate professionalism and act responsibly.

NGA Core Competencies

• Be Accountable - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills.
• Be a key team player by collaborating and sharing knowledge to accomplish personal and team results. Has a positive sense of humour & outlook.
• Solve Problems - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement.
• Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities.
• Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and NGA priorities.
• Be Effective - Demonstrate knowledge of the NGA Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way.

Professional / Job Experience

• Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint.
• Flexibility to support a global and fast paced environment.
• Attention to detail.
• Excellent written and verbal skills.
• Self-motivated and a willingness to learn.
• Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures.

Academic Degree Education and Training Essential

• BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience.
• 2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.
• HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred.
• Desirable Experience working with HR and payroll data.
• We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Disclaimer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

About Us

As pioneers in payroll, human capital and financial management solutions, we blend leading-edge technology with human ingenuity to keep you moving forward. Our team of over 8,000 experts bring decades of deep knowledge and experience to businesses around the globe helping them design and deliver at scale. Supporting over 1,400 customers across 33 countries, we embed ourselves at every stage of your journey, to help you drive your vision to value.