Payments Onboarding & Enablement Specialist

Planet Paymet; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Planet Paymet, a global payments and software provider, is seeking a Merchant Onboarding Specialist to enable payments for customers by configuring, testing, deploying, and supporting Planet solutions. Join the Merchant Implementation Team within Planet Operations; you will liaise with merchants, other departments, and ensure builds meet standards, while maintaining documentation and timely delivery.

Planet embraces a hybrid model with three days in the office and reasonable accommodations to

Qualifications

• Strong understanding of the integrated payments world
• Well organized and able to work to tight deadlines
• Strong team player
• Previous experience within the payments, POS or Tax Free industry is an added asset

Responsibilities

• Fully enable and configure Planet products and solutions
• Test and troubleshoot Planet products and solutions remotely
• Liaise with Merchants and other departments to enable solutions delivery on time and to the correct build specification
• Ensure solutions are configured to the correct standards
• Provide accurate, valid and complete information
• Liaise with other departments to review contracts to ensure correct configuration and billing models provided
• Create tickets from contracts and other source materials for the enablement team to action
• Provide internal or external technical advice about Planet solutions
• Follow up, analyze and report the status of the installed solutions
• Collaborate with internal stakeholders to ensure the best service and experience for the customers we serve
• Work with an openness to take on new tasks and challenges as they present themselves within the position
• Follow communication procedures, guidelines and policies

Skills

Integrated payments knowledge

Organized

Team player

Payments/POS/Tax Free experience

Job description

Planet Paymet, a global payments and software provider, is seeking a Merchant Onboarding Specialist to enable payments for customers by configuring, testing, deploying, and supporting Planet solutions. Join the Merchant Implementation Team within Planet Operations; you will liaise with merchants, other departments, and ensure builds meet standards, while maintaining documentation and timely delivery.

Planet embraces a hybrid model with three days in the office and reasonable accommodations to