Payments Gateway Onboarding Specialist — Hybrid

Planet Paymet; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Three days in office per week

Job summary

Planet is a global provider of integrated technology and payments solutions. We seek a Gateway Onboarding Specialist to enable payments for our merchant customers by configuring, testing, deploying, documenting and supporting Planet solutions.

In this hybrid role, you’ll collaborate with Merchants and internal teams to ensure timely delivery, accurate configuration and scalable onboarding. Three in-office days per week are included to support a fast-paced payments environment.

Qualifications

• Strong understanding of the integrated payments world.
• Well organized and able to work to tight deadlines.
• Strong team player.
• Previous experience within the payments, POS or Tax Free industry is an added asset.

Responsibilities

• Fully enable and configure any Planet products and solutions
• Test and troubleshoot Planet products and solutions remotely
• Liaise with Merchants and other departments to enable solutions delivery on time and to the correct build specification
• Ensure solutions are configured to the correct standards
• Provide accurate, valid and complete information
• Liaise with other departments to review contracts to ensure correct configuration and billing models provided
• Create tickets from contracts and other source materials for the enablement team to action
• Provide internal or external technical advice about Planet solutions
• Follow up, analyze and report the status of the installed solutions
• Collaborate with internal stakeholders to ensure the best service and experience for the customers we serve
• Work with an openness to take on new tasks and challenges as they present themselves within the position
• Follow communication procedures, guidelines and policies

Skills

Integrated payments knowledge

Organisational skills

Team player

Job description

Planet is a global provider of integrated technology and payments solutions. We seek a Gateway Onboarding Specialist to enable payments for our merchant customers by configuring, testing, deploying, documenting and supporting Planet solutions.

In this hybrid role, you’ll collaborate with Merchants and internal teams to ensure timely delivery, accurate configuration and scalable onboarding. Three in-office days per week are included to support a fast-paced payments environment.