Paid Internship – IT Help Desk Support (Fleet & LAN) (f/m)

SmartRecruiters, Inc.; Polska; Hybrid; PLN 22,000 - 36,000; Part time

Benefits offered by this job

Civil-law contract (minimum 6 months)

Modern office in Mirków

Flexible scheduling around studies

Lunch Card Pluxee

MultiSport Student

Job summary

Bosch is seeking a motivated IT Help Desk Intern to support daily IT operations, including fleet management and LAN support, in a hands-on corporate environment. You will gain practical experience handling IT tickets and assisting end users while working closely with experienced specialists.

Being an IT student, you will develop technical skills, learn IT support practices, and grow communication abilities in a dynamic office setting in Poland.

Qualifications

• Being a current student of IT field
• Availability for work at least 30 hours per week
• Basic knowledge of LAN / networking
• Basic computer hardware knowledge
• Familiarity with Windows 10 and Windows 11
• Basic troubleshooting skills
• Interest in workplace IT support and user assistance
• Ability to work with people and a customer-oriented mindset
• Ability to work under time pressure and manage priorities
• Fluent Polish
• English at minimum B2 level

Responsibilities

• Support the IT Help Desk in day-to-day operations
• Assist with fleet management and basic IT asset handling
• Provide LAN-related support and basic network troubleshooting
• Handle and resolve IT support tickets under supervision
• Support end users with workplace consulting and basic IT issues
• Assist with setup, handling, and maintenance of small IT equipment
• Ensure timely and customer-oriented support, even under time pressure

Skills

Polish language

English B2

LAN basics

Windows basics

Troubleshooting

Customer mindset

Time management

Teamwork

IT support

Hardware basics

Education

Student in IT field

Job description

Paid Internship – IT Help Desk Support (Fleet & LAN) (f/m)

• Intern

Ready to start your career? Join Bosch and be part of a team that's shaping the future with innovative technologies and services. At Bosch, we provide a supportive and inclusive environment where your growth and development are a top priority. If you're passionate about making a meaningful impact and eager to learn and grow, Bosch is the place for you. Join us and let's create the future together!

We are looking for a motivated IT Help Desk Intern to support our daily IT operations. In this role, you will assist with fleet management, LAN support, and ticket handling, gaining hands-on experience in a real corporate IT environment while working closely with experienced specialists.

This is a great opportunity to develop technical skills, learn how IT support works in practice, and build strong communication experience.

Your responsibilities:

• Support the IT Help Desk in day-to-day operations
• Assist with fleet management and basic IT asset handling
• Provide LAN-related support and basic network troubleshooting
• Handle and resolve IT support tickets under supervision
• Support end users with workplace consulting and basic IT issues
• Assist with setup, handling, and maintenance of small IT equipment
• Ensure timely and customer-oriented support, even under time pressure
• Being a current Student of IT field
• Availability for work min 30h per week
• Basic knowledge of LAN / networking
• Basic computer hardware knowledge
• Familiarity with Windows 10 and Windows 11
• Basic troubleshooting skills
• Interest in workplace IT support and user assistance
• Ability to work with people and a customer-oriented mindset
• Ability to work under time pressure and manage priorities
• Fluent Polish
• English at minimum B2 level

Work mode: on-site, at the Office

Benefits that we offer:

• Cooperation based on a civil-law contract (minimum 6 months)
• Access to a modern office in Mirków
• Flexible scheduling of task delivery, allowing you to combine it with your studies
• Practical knowledge sharing within international team
• Learning and mentoring support from best Experts in the field
• A dynamic work environment with a friendly atmosphere
• Prepaid Lunch Card Pluxee
• Special offer for MultiSport Student
• Additional 5 paid days of break granted after 6 months of cooperation