Paid Internship – IT Help Desk Support (Fleet & LAN) (f/m)

Bosch Polska; Wrocław; On-site; PLN 22,000 - 33,000; Full time

Benefits offered by this job

Paid internship

Flexible working time

Gaining practical knowledge

Substantive support

MultiSport Card

Job summary

Bosch Polska seeks an IT Help Desk Intern to support daily IT operations at our Wroclaw office, assisting with fleet management, LAN issues, and ticket handling while learning from experienced specialists.

This internship offers hands-on IT experience in a corporate environment with flexible study-friendly hours, helping you develop practical skills across Windows platforms and user support.

Qualifications

• Currently pursuing an IT-related degree.

Responsibilities

• Support the IT Help Desk in day-to-day operations.
• Assist with fleet management and basic IT asset handling.
• Provide LAN-related support and basic network troubleshooting.
• Handle and resolve IT support tickets under supervision.
• Support end users with workplace IT issues and basic consulting.
• Assist with setup, handling, and maintenance of small IT equipment.

Skills

Polish ( fluent)

English (B2)

Time management

Customer-oriented

Teamwork

Communication

Time pressure handling

Education

IT field student

Tools

Windows 10/11

LAN / networking basics

IT hardware basics

Job description

Ready to start your career? Join Bosch and be part of a team that's shaping the future with innovative technologies and services. At Bosch, we provide a supportive and inclusive environment where your growth and development are a top priority. If you're passionate about making a meaningful impact and eager to learn and grow, Bosch is the place for you. Join us and let's create the future together!

Job Description

We are looking for a motivated IT Help Desk Intern to support our daily IT operations. In this role, you will assist with fleet management, LAN support, and ticket handling, gaining hands‑on experience in a real corporate IT environment while working closely with experienced specialists.

This is a great opportunity to develop technical skills, learn how IT support works in practice, and build strong communication experience.

Your responsibilities:

• Support the IT Help Desk in day-to-day operations
• Assist with fleet management and basic IT asset handling
• Provide LAN-related support and basic network troubleshooting
• Handle and resolve IT support tickets under supervision
• Support end users with workplace consulting and basic IT issues
• Assist with setup, handling, and maintenance of small IT equipment
• Ensure timely and customer-oriented support, even under time pressure

Qualifications

• Being a current Student of IT field
• Availability for work min 30h per week
• Basic knowledge of LAN / networking
• Basic computer hardware knowledge
• Familiarity with Windows 10 and Windows 11
• Basic troubleshooting skills
• Interest in workplace IT support and user assistance
• Ability to work with people and a customer-oriented mindset
• Ability to work under time pressure and manage priorities
• Fluent Polish
• English at minimum B2 level

Work mode: on-site, at the Office

Additional information

Benefits that we offer:

• Paid internship based on a civil-law contract (min 1 year)
• Flexible working time to align with our studies and exams
• Gaining practical knowledge in the international company
• Substantive support from best experts
• Special conditions for the MultiSport Card