Paid Internship – IT Help Desk Support (Fleet & LAN) (f/m)

Bosch; Mirków; On-site; PLN 28,000 - 39,000; Part time

Benefits offered by this job

Civil-law internship contract (min 1yr

Flexible working time

Practical knowledge in anInternational

Expert guidance from specialists

LunchPass Pluxee

MultiSport Card benefits

Job summary

Bosch is seeking an IT Help Desk Intern to support daily IT operations at our office in Poland. You will assist with fleet management, LAN support, and ticket handling, gaining hands-on experience in a real corporate IT environment.

The role offers flexible working hours for students and a civil-law internship contract; you will learn from experienced specialists and contribute to end-user support and basic IT troubleshooting.

Qualifications

• Currently enrolled in IT field and available to work at least 30 hours per week.
• Basic knowledge of LAN and computer hardware.
• Familiar with Windows 10/11 and basic IT support concepts.
• Fluent Polish with proficiency in English (B2 or higher).
• Strong communication and customer-oriented mindset.

Responsibilities

• Support the IT Help Desk in day-to-day operations
• Assist with fleet management and basic IT asset handling
• Provide LAN-related support and basic network troubleshooting
• Handle and resolve IT support tickets under supervision
• Support end users with workplace consulting and basic IT issues
• Assist with setup, handling, and maintenance of small IT equipment
• Ensure timely and customer-oriented support, even under time pressure

Skills

Polish fluency

English (B2+)

LAN / networking basics

Windows 10/11 basics

Customer-oriented mindset

Teamwork / communication

Time management under pressure

Education

IT field student

Job description

Company Description

Ready to start your career? Join Bosch and be part of a team that's shaping the future with innovative technologies and services. At Bosch, we provide a supportive and inclusive environment where your growth and development are a top priority. If you're passionate about making a meaningful impact and eager to learn and grow, Bosch is the place for you. Join us and let's create the future together!

Job Description

We are looking for a motivated IT Help Desk Intern to support our daily IT operations. In this role, you will assist with fleet management, LAN support, and ticket handling, gaining hands-on experience in a real corporate IT environment while working closely with experienced specialists. This is a great opportunity to develop technical skills, learn how IT support works in practice, and build strong communication experience.

Your responsibilities

• Support the IT Help Desk in day-to-day operations
• Assist with fleet management and basic IT asset handling
• Provide LAN-related support and basic network troubleshooting
• Handle and resolve IT support tickets under supervision
• Support end users with workplace consulting and basic IT issues
• Assist with setup, handling, and maintenance of small IT equipment
• Ensure timely and customer-oriented support, even under time pressure

Qualifications

• Being a current Student of IT field
• Availability for work min 30h per week
• Basic knowledge of LAN / networking
• Basic computer hardware knowledge
• Familiarity with Windows 10 and Windows 11
• Basic troubleshooting skills
• Interest in workplace IT support and user assistance
• Ability to work with people and a customer-oriented mindset
• Ability to work under time pressure and manage priorities
• Fluent Polish
• English at minimum B2 level

Work mode

on-site, at the Office

Benefits that we offer

• Paid internship based on a civil-law contract (min 1 year)
• Flexible working time to align with our studies and exams
• Gaining practical knowledge in the international company
• Substantive support from best experts
• LunchPass card Pluxee
• Special conditions for the MultiSport Card