Oracle HCM Cloud Support Specialist

DNV; Gdynia; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work arrangements

Generous paid leave including annual,

Medical benefits and health checks

Pension and life insurance benefits

Job summary

DNV is seeking an HR Systems Support professional in Gdynia to be the first point of contact for employees, managers and HR users using Oracle HCM Cloud. You will resolve day-to-day requests, guide users, protect data quality and ensure complex issues reach the right specialist team.

Join a role focused on HR processes, data integrity and system improvements, with flexible work arrangements and opportunities for growth within a global company.

Qualifications

• Experience in customer support, HR operations, shared services or a service desk environment.
• Strong understanding of HR processes and accurate employee data.
• Familiarity with Oracle HCM Cloud or other HR systems is an advantage.
• Strong analytical and problem-solving skills with attention to detail.
• Clear written and spoken English communication.
• Ability to prioritize requests and work within defined procedures.

Responsibilities

• Respond to support requests concerning Oracle HCM Cloud and related HR processes.
• Investigate and resolve access, data, transaction and reporting issues.
• Guide users in using the system and following the correct processes.
• Record actions clearly, keep users informed and meet service levels.
• Create and improve user guidance and knowledge articles.
• Support testing and user communication for system updates and process changes.

Skills

Customer support

HR operations

Service desk

Oracle HCM Cloud

English communication

Tools

Oracle HCM Cloud

Job description

DNV is seeking an HR Systems Support professional in Gdynia to be the first point of contact for employees, managers and HR users using Oracle HCM Cloud. You will resolve day-to-day requests, guide users, protect data quality and ensure complex issues reach the right specialist team.

Join a role focused on HR processes, data integrity and system improvements, with flexible work arrangements and opportunities for growth within a global company.