Operations Technician

Ryan Specialty; Warszawa; On-site; PLN 66,960 - 111,600; Full time

Job summary

A leading international firm in Warsaw is seeking an Operations Technician to support underwriting operations by managing key administrative and process-driven tasks. This entry-level role will involve preparing and organizing documentation, managing files, and working with data analytics tools. The ideal candidate should be organized, reliable, and proficient in English and MS Office. Full training is provided, making this a great opportunity for someone looking to start their career in a dynamic environment.

Qualifications

• Comfortable working in English (spoken and written).
• Proficient in MS Office (Excel, Word, Outlook).
• Motivated to learn, with strong initiative and problem-solving abilities.

Responsibilities

• Preparing, reviewing, and organizing NDAs.
• Managing and updating information in our CRM System.
• Preparing internal documentation and maintaining version control.
• Filing, archiving, and supporting internal workflows.
• Working with internal data analytics tools to extract operational data.
• Preparing and sending invoices.

Skills

Organized

Reliable

Detail oriented

Proficient in English

MS Office

Tools

Salesforce

Qlik Sense

Job description

Position Summary

The Operations Technician will support our underwriting operations by managing key administrative, data-focused, and process-driven tasks. This is an excellent opportunity for someone early in their career to gain exposure to business, financial, and legal operations within a dynamic international environment. No prior experience is required—we will provide full training.

Location

Warsaw - Poland

What will your job entail?

Key Responsibilities

Document Management

• Preparing, reviewing, and organizing NDAs
• Managing and updating information in our internal client and pipeline management system (customer relationship management platform – Salesforce)
• Preparing internal documentation and maintaining version control

Operational Support

• Filing, archiving, and supporting internal workflows
• Coordinating the processing and organization of policy documentation

Data & Reporting

• Working with internal data analytics and visualization tools (Qlik Sense) to extract and structure operational data
• Assisting in preparing dashboards, reports, and internal data insights

Finance‑Related Tasks

• Preparing and sending invoices
• Supporting financial workflow accuracy and compliance processes

General Office & Administrative Support

• Coordinating with colleagues across European offices
• Assisting with ad hoc operational and administrative requests

Candidate Profile

We Are Looking For Someone Who Is

• Organized, reliable, and detail oriented
• Comfortable working in English (spoken and written)
• Proficient in MS Office (Excel, Word, Outlook)
• Motivated to learn, with strong initiative and problem‑solving abilities

Disclaimer

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.