Operations Analyst: Salesforce & ESES Setup

Euroclear

Polska

On-site

PLN 60,000 - 90,000

Full time

6 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Euroclear is seeking a client-focused operations professional in Poland to manage account openings, connectivity and subscription setups for clients and other parties. The role involves handling Salesforce cases, resolving user issues, and supporting project rollout initiatives with daily email-driven client interactions.

Fluency in English and French is required, along with strong organizational and analytical skills.

Qualifications

Proficient in English and French with strong written and verbal communication skills.
Organized and detail-oriented with a strong analytical mindset.
Proactive, team-oriented and client-focused with risk awareness.
Experience with Salesforce and client account management is a plus.

Responsibilities

Perform account opening setup and connectivity setup for Euroclear parties through entity-specific applications.
Subscription management: set up reports and services for clients.
Perform account closing tasks and ensure clean termination of relationships.
Salesforce Case Management: apply the defined process to cases for clients and internal counterparies.
Resolve user problems efficiently and document solutions for future reference.
Participate in special initiatives within project rollout frameworks.
Daily client interaction, primarily via emails, to advance requests.
Attend daily planning sessions; raise issues and propose constructive solutions.