Operational Excellence Lead - Process Standardization

PSI Software - Scandinavia; Poznań; On-site; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Mobility

Development & Training

Corporate Benefits

Job summary

PSI Software SE Central Functions is seeking a senior process excellence professional to standardise end-to-end business processes across PSI Units. You will design target-state workflows, document processes with BPMN, and drive cross-BU rollouts with change management support.

The role requires expertise in ERP/CRM, Lean or Six Sigma, and strong analytical communication skills. Travel to PSI locations will be expected as needed.

Qualifications

• Degree in Business Administration, Industrial Engineering, or related field.
• Several years of experience in process management, operational excellence, or management consulting.
• Fluent in English; German and/or Polish is a plus.

Responsibilities

• Analyse current-state processes across PSI units, identify deviations from the PSI standard, and design target-state processes for core end-to-end flows (Lead to Order, Order to Cash, Deliver to Profit, Hire to Retire, Record to Report).
• Create and maintain process documentation using standardised modelling methods (e.g. BPMN).
• Plan and execute the roll-out of standardised corporate processes to PSI Business Units; coordinate with BU stakeholders and enable change adoption.

Skills

Fluent English

German knowledge

Polish knowledge

Stakeholder management

Travel willingness

Education

Degree in Business Administration or related field

Tools

ERP/CRM systems

BI/Reporting tools

Job description

PSI Software SE Central Functions is seeking a senior process excellence professional to standardise end-to-end business processes across PSI Units. You will design target-state workflows, document processes with BPMN, and drive cross-BU rollouts with change management support.

The role requires expertise in ERP/CRM, Lean or Six Sigma, and strong analytical communication skills. Travel to PSI locations will be expected as needed.