On-site Lab Systems Engineer (Hardware & Infra)

UST; Województwo pomorskie; Presencial; PLN 120 000 - 160 000; Tempo integral

Resumo da oferta

UST is looking for a Middle Lab Support Engineer to support hardware, software, and infrastructure operations within Client validation laboratories. The role focuses on independent troubleshooting, system recovery, platform qualification, and maintaining reliable lab environments.

Based in Gdansk, Poland, this on-site position requires hands-on expertise in lab operations, with strong problem-solving, documentation, and communication skills to ensure SLA and KPI compliance.

Qualificações

• Experience in lab support, hardware validation, or technical operations.
• Strong troubleshooting across hardware, OS, firmware, and network.
• Hands-on experience with servers, workstations, storage, and networking.
• Knowledge of Linux, BMC/iLO, logs, and diagnostics.
• Understanding of virtualization technologies.
• Ability to independently troubleshoot moderately complex issues.
• Strong documentation and communication skills.

Responsabilidades

• Troubleshoot hardware, software, firmware, OS, and network issues.
• Diagnose failures from logs, BMC/iLO data, and dashboards.
• Configure and maintain servers, workstations, storage, and network devices.
• Perform system recovery, firmware updates, and platform qualification.
• Support hardware installation and lab infrastructure changes.
• Monitor platform health and resolve operational incidents.
• Maintain accurate inventory and asset information.
• Investigate recurring issues and contribute to root cause analysis.
• Create and maintain troubleshooting procedures and docs.
• Coordinate issue resolution with engineering and onsite teams.
• Support lab process improvements and meet SLAs/KPIs.

Conhecimentos

Data Center Operations

Log Analysis

Inventory Management

Formação académica

Bachelor's degree or technical qualification in a related field

Descrição da oferta de emprego

UST is looking for a Middle Lab Support Engineer to support hardware, software, and infrastructure operations within Client validation laboratories. The role focuses on independent troubleshooting, system recovery, platform qualification, and maintaining reliable lab environments.

Based in Gdansk, Poland, this on-site position requires hands-on expertise in lab operations, with strong problem-solving, documentation, and communication skills to ensure SLA and KPI compliance.