Lab Support (Senior Lab Technician)

UST; Województwo pomorskie; On-site; PLN 100,000 - 140,000; Full time

Job summary

UST is seeking a highly skilled Senior Lab Technician to support validation operations on-site. The role involves complex hardware and software troubleshooting, firmware deployment, and leadership within Client engineering environments.

The candidate will diagnose issues across validation platforms, configure servers and networking gear, and mentor junior technicians while ensuring operational excellence in a fast-paced onsite lab setting.

Qualifications

• 4-6 years of experience in lab operations, infrastructure support, data center operations, or system administration.
• Strong expertise in hardware and software troubleshooting.
• Experience working with Windows and Linux operating systems.
• Knowledge of server hardware, storage, networking, and virtualization technologies.
• Experience with firmware validation, installation, and debugging.
• Ability to analyze logs and perform root cause analysis.
• Strong documentation and communication skills.
• Experience mentoring junior team members is an advantage.
• Ability to work effectively in a fast-paced onsite laboratory environment.

Responsibilities

• Diagnose complex hardware, firmware, and software issues across validation platforms.
• Analyze system logs, monitoring dashboards, BMC/iLO data, and engineering tools to identify root causes of failures.
• Configure, maintain, and troubleshoot servers, workstations, storage systems, and networking equipment.
• Support virtualization environments and lab infrastructure operations.
• Lead machine recovery, hardware qualification, and system validation activities.
• Execute firmware customization, deployment, and upgrade procedures.
• Support infrastructure expansion and new lab environment setup.
• Manage inventory compliance and ensure asset accuracy.
• Develop and improve technical procedures, documentation, and best practices.
• Mentor junior technicians and provide technical guidance.
• Coordinate lab activities and collaborate with engineering teams.
• Drive operational excellence, SLA compliance, and continuous improvement initiatives.

Skills

Lab operations

Infrastructure support

Hardware troubleshooting

Software troubleshooting

Windows OS

Linux OS

Server hardware

Storage systems

Networking

Virtualization

Firmware validation

Root cause analysis

Documentation

Mentoring

Lab environment

Tools

BMC/iLO data

Server virtualization

Job description

Job Title: Associate III - Lab Support (Senior Lab Technician)

Experience: 4-6 Years

Work type: On-site

Type of Engagement: UoP, Individual Contract

Job Summary:

We are seeking a highly skilled Senior Lab Technician to support advanced validation laboratory operations. The role involves complex hardware and software troubleshooting, infrastructure management, machine recovery, firmware deployment, and technical leadership within Client engineering environments.

Key Responsibilities:

• Diagnose complex hardware, firmware, and software issues across validation platforms.
• Analyze system logs, monitoring dashboards, BMC/iLO data, and engineering tools to identify root causes of failures.
• Configure, maintain, and troubleshoot servers, workstations, storage systems, and networking equipment.
• Support virtualization environments and lab infrastructure operations.
• Lead machine recovery, hardware qualification, and system validation activities.
• Execute firmware customization, deployment, and upgrade procedures.
• Support infrastructure expansion and new lab environment setup.
• Manage inventory compliance and ensure asset accuracy.
• Develop and improve technical procedures, documentation, and best practices.
• Mentor junior technicians and provide technical guidance.
• Coordinate lab activities and collaborate with engineering teams.
• Drive operational excellence, SLA compliance, and continuous improvement initiatives.

Required Skills:

• 4-6 years of experience in lab operations, infrastructure support, data center operations, or system administration.
• Strong expertise in hardware and software troubleshooting.
• Experience working with Windows and Linux operating systems.
• Knowledge of server hardware, storage, networking, and virtualization technologies.
• Experience with firmware validation, installation, and debugging.
• Ability to analyze logs and perform root cause analysis.
• Strong documentation and communication skills.
• Experience mentoring junior team members is an advantage.
• Ability to work effectively in a fast-paced onsite laboratory environment.

Equal Opportunity Statement:

UST is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Application Note

Thank you for your interest in UST and for taking the time to apply. We carefully review every application; however, due to the volume of applications received, only candidates whose qualifications and experience most closely match the requirements of the role will be contacted regarding the next steps in the recruitment process. We sincerely appreciate your interest and wish you success in your career journey.