O2C Specialist - Credit Control DACH

Customs Support Group B.V.; Warszawa; Hybrid; PLN 90,000 - 120,000; Full time

Benefits offered by this job

Pension plan

Hybrid work model

Learning & development

Job summary

Customs Support Group B.V. is seeking an O2C Specialist - Credit Control to join our Finance team in a dynamic, international setting. You will focus on receivables collection, payment arrangements, and reporting to support the DACH region.

The role requires 3+ years in credit management, ERP experience (Dynamics BC), strong Excel and analytical skills, and fluency in English and German (B2+). Hybrid work with growth opportunities and pension benefits are offered.

Qualifications

• Minimum 3 years of experience in credit management (A/R or Finance Ops).
• Experience in SSC or international environment is a plus.
• Proficient with Microsoft Dynamics Business Central.
• Strong Excel skills and data analysis.
• Excellent attention to detail and organization.

Responsibilities

• Collect receivables by phone and email.
• Inform customers and internal teams about receivable positions and invoices.
• Agree and document payment arrangements.
• Manage external debt collection processes.
• Prepare and analyze periodic reports and overviews.
• Contribute to credit management process improvements.
• Ensure invoices are issued accurately per SLAs and contracts.
• Collaborate with Sales, Operations, Customer Service, Finance, and IT.
• Support month-end closing activities.
• Maintain compliance with internal controls and audit requirements.
• Identify opportunities for process automation.

Skills

Excel

Analytical thinking

Stakeholder management

Prioritization

Problem solving

Tools

Microsoft Dynamics 365 Business Central

Power BI

Job description

Company Overview

We are a dynamic and forward-thinking customs services provider, committed to delivering exceptional customs solutions to our clients. With a strong focus on operational excellence, we are looking to strengthen our finance team by hiring a meticulous and proactive O2C Specialist - Credit Control to support ouroperations in DACH region.

Position Summary

We are looking for a detail-oriented O2C Specialist Credit Control to join our Finance team at Customs Support Group.

Key Responsibilities:

• Primary focus is the collection of receivables from our customers by actively contacting customers by phone and email.

• Support our customers and our internal operations team with information about receivable positions and invoices.

• Agree payment arrangements with customers and document these

• Manage external debt collection processes

• Support in the preparation and analyses of periodic reports and overviews

• Contribute to the continuous improvement of the company’s credit management processes.

• Ensure invoices are issued accurately and within agreed service levels and contractual requirements.

• Collaborate closely with Sales, Operations, Customer Service, Finance, and IT teams

• Support month-end closing activities

• Maintain compliance with internal controls, company policies, and audit requirements.

• Identify opportunities for process improvement, standardization, and automation.

• Support system enhancements and ongoing implementation of Microsoft Dynamics Business Central.

• Contribute to continuous improvement and transformation initiatives within the O2C function.

Requirements:

• Minimum 3 years of experience in credit management roles; Order-to-Cash, Accounts Receivable, or Finance Operations.

• Experience in a shared services (SSC) or international environment is considered an advantage.

• Experience working with ERP systems preferably Microsoft Dynamics Business Central

• Strong Excel skills and ability to analyze operational data.

• High attention to detail and strong organizational skills.

• Strong problem-solving and analytical capabilities.

• Ability to prioritize workload and meet deadlines in a fast-paced environment.

• Strong communication and stakeholder management skills.

• Proactive mindset and commitment to continuous improvement.

• Experience with Power BI, reporting tools, or automation initiatives is an asset.

• English knowledge – advanced (min. B2) level.

• German knowledge – advanced (min. B2) level.

What we offer:

• A dynamic and international work environment.

• A permanent position with growth potential.

• Attractive fringe benefits, including a pension plan.

• Hybrid working model and flexible working hours.

• Learning & development opportunities.