Night-Shift Cloud & AI Support Specialist (Remote)

Webhosting

Poland

Remote

PLN 55,000 - 75,000

Full time

2 days ago

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Job summary

Gcore in Poland (Remote) is seeking a Customer Support Specialist for night shifts to assist customers and internal users via chat, email, and phone in English. You will provide consultations about our cloud, CDN, hosting, and AI services and help diagnose and forward technical issues to higher levels.

This role offers exposure to global infrastructure and a chance to work with leading technology partners. You will join a global team and contribute to reliable and secure digital experiences for

Qualifications

First-line support experience preferred.
Strong written and spoken English.
Ability to gather incident details and describe issues clearly.

Responsibilities

First-line support via chat, email and phone (rarely) in English.
Provide consultations about Cloud, CDN, Hosting, AI and more.
Diagnose issues and forward incidents to higher technical support when needed.

Skills

English fluency

Job description

This role offers exposure to global infrastructure and a chance to work with leading technology partners. You will join a global team and contribute to reliable and secure digital experiences for

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