Multilingual Phone Support Specialist – 24/7 Coverage

Revolut; Polska; Hybrid; PLN 69,000 - 83,000; Full time

Job summary

Revolut is seeking a Support Specialist to own customer issues and help millions of users with fast, clear assistance across in-app chat, phone and email.

Join a global team delivering 24/7 coverage, collaborating with product and cross‑functional groups to improve experiences while maintaining wow-level service. The role may involve night and weekend shifts, fully compensated, in a dynamic, inclusive environment.

Qualifications

• Fluent in English at C1+ level and fluent in Spanish at C2 level.
• Bachelor's degree; provisional certificate acceptable.

Responsibilities

• Provide customers with seamless support across in-app chat, phone and email.
• Represent Revolut with professional, consistent communication.
• Collaborate with international teams to resolve customer issues.
• Contribute to 24/7 coverage and escalation handling.

Skills

English fluency (C1+)

Spanish fluency (C2)

Writing skills

Analytical skills

IT skills

Empathy

Attention to detail

Problem solving

Team player

Education

Bachelor's degree (provisional certificate)

Job description

Revolut is seeking a Support Specialist to own customer issues and help millions of users with fast, clear assistance across in-app chat, phone and email.

Join a global team delivering 24/7 coverage, collaborating with product and cross‑functional groups to improve experiences while maintaining wow-level service. The role may involve night and weekend shifts, fully compensated, in a dynamic, inclusive environment.