M365 Specialist — Elevate Microsoft 365 & Collaboration

SoftwareOne; Województwo mazowieckie; On-site; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Mentor program

Flexible work options

Lifelong education

Employee recognition programs

Job summary

SoftwareOne in Warsaw, Poland is seeking a motivated M365 Specialist to support and enhance Microsoft 365 services for customers. You will work with users, technical teams, and cloud technologies to deliver a seamless digital workplace while expanding your Microsoft ecosystem knowledge.

Join an international environment where learning, knowledge sharing, and career growth are integral. Fluency in Polish and English is required for day-to-day communication and collaboration.

Qualifications

• Fluent/professional Polish and English, written and verbal.
• Experience supporting users in IT support, service desk, or cloud environment.

Responsibilities

• Provide support for Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
• Investigate and resolve technical incidents and service requests ensuring excellent user experience.
• Support user onboarding, account administration, licensing, and access management activities.
• Collaborate with colleagues to troubleshoot complex issues and implement service improvements.
• Contribute to knowledge-sharing, documentation, and best practices.
• Participate in Microsoft 365 projects, migrations, and ongoing service enhancement.

Skills

Customer focus

Communication

Problem-solving

Polish language

English language

Tools

Microsoft 365

Teams

Exchange Online

SharePoint Online

OneDrive

Entra ID

Job description

SoftwareOne in Warsaw, Poland is seeking a motivated M365 Specialist to support and enhance Microsoft 365 services for customers. You will work with users, technical teams, and cloud technologies to deliver a seamless digital workplace while expanding your Microsoft ecosystem knowledge.

Join an international environment where learning, knowledge sharing, and career growth are integral. Fluency in Polish and English is required for day-to-day communication and collaboration.