Lobby Host & Client Experience Lead

cw; Warszawa; In loco; PLN 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

Cushman & Wakefield in Warsaw is seeking a Receptionist to provide an efficient, client-focused front desk service and be the first point of contact for visitors.

You will handle general admin tasks, manage meetings, assist with catering and room bookings, sign in guests, and support the Workplace Manager in delivering services to the Warsaw office.

The role requires strong English, excellent communication, and a collaborative approach to work in a busy corporate environment.

Competenze

• Experience using MS Office and other common IT programs.
• Minimum of 1 year experience working as a receptionist in a similar environment.
• Excellent communication skills and ability to interface at all levels.
• Good anticipation, analytical skills, with problem solving aptitude.
• Extremely strong customer service skills.
• Good interpersonal skills and team building.
• Excellent communication skills, both written and spoken.
• Able to work in a team environment but also independently as required.
• Strong command of the English language required, other languages are a bonus.

Mansioni

• Perform general administrative duties to support day-to-day operations and Management Team meetings.
• Schedule meetings, order supplies and maintaining department records.
• Complete Lobby host tasks and oversee catering activities including meeting room reservations.
• Develop positive relationships with clients, local management and service providers.
• Complete room inspections daily and report issues to Workplace Manager.
• Sign in visitors and issue/retrieve visitor passes.
• Provide high quality customer service to internal and external customers.
• Respond to client needs and coordinate resources to resolve issues.
• Assist Workplace Manager with monitoring outsourced contractors for safety and security.

Conoscenze

MS Office

Communication

Teamwork

English language

Interpersonal skills

Descrizione del lavoro

Cushman & Wakefield in Warsaw is seeking a Receptionist to provide an efficient, client-focused front desk service and be the first point of contact for visitors.

You will handle general admin tasks, manage meetings, assist with catering and room bookings, sign in guests, and support the Workplace Manager in delivering services to the Warsaw office.

The role requires strong English, excellent communication, and a collaborative approach to work in a busy corporate environment.