Learning Administration Process Specialist with GERMAN

Infosys Poland; Łódź; Hybrid; PLN 90,000 - 140,000; Full time

Benefits offered by this job

Performance bonus twice a year

Employee referral program bonus

Hybrid mode (2 days in office)

Job summary

Infosys Poland is looking for a Learning Administration Process Specialist with German in Łódź. You will manage LMS tasks, run campaigns, and analyze learning data, ensuring accurate records and effective processes.

The role offers hybrid work with IT equipment provided and opportunities for internal growth and training. Fluency in German and English (C1) is essential.

Qualifications

• 1–4 years of learning operations experience, incl. LMS admin, reporting and program coordination.
• Graduate degree or equivalent; HR/learning/analytics or business discipline preferred.
• Strong LMS and learning-program administration knowledge.
• Experience with SAP SuccessFactors / HCM, HR4You/ServiceNow HRSD, Office and reporting tools.
• Experience in analysing learning data and coordinating campaigns.
• Fluent in German and English (C1).

Responsibilities

• Resolve complex LMS, catalogue, enrolment, completion and learning-record issues.
• Coordinate large-scale learning campaigns, leadership programs, assessments and training events.
• Administer learning and assessment instruments and operational survey-provider interfaces.
• Analyse participation, completion, feedback and development-plan data and prepare exception reporting.
• Review learning records, schedules and course-maintenance activity for accuracy and completeness.
• Coordinate approved content updates and process improvements.
• Maintain SOPs and knowledge content and coach associates on learning processes and controls.
• Identify recurring issues, learner-support trends and opportunities for automation or self-service.

Skills

LMS administration

Learning operations

Campaign coordination

Data analysis

Coaching associates

German & English (C1)

Education

Graduate degree or equivalent

HR/learning/analytics or business discipline

Tools

SAP SuccessFactors / HCM

HR4You / ServiceNow HRSD

Microsoft Office

Reporting tools

Job description

Learning Administration Process Specialist with GERMAN

REQUIREMENTS

We are looking for a person with:

• Between 1–4 years of learning operations experience, including complex LMS administration, reporting, quality review or program coordination.
• Graduate degree or equivalent practical experience; HR, learning, analytics or business discipline preferred
• Strong LMS and learning-program administration knowledge
• Proficiency in SAP SuccessFactors / HCM, relevant SuccessFactors modules, HR4You (ServiceNow HRSD), Microsoft Office and reporting tools
• Experience in analyzing learning data, resolving complex cases and coordinating campaigns
• Knowledge of confidential assessment administration and learning audit controls
• Ability to coach associates and engage facilitators, vendors and retained stakeholders
• Fluency in German and English (min C1 level)

RESPONSIBILITIES

Your key activities:

• Resolve complex LMS, catalogue, enrolment, completion and learning-record issues.
• Coordinate large-scale learning campaigns, leadership programs, assessments and training events.
• Administer learning and assessment instruments and operational survey-provider interfaces.
• Analyze participation, completion, feedback and development-plan data and prepare exception reporting.
• Review learning records, schedules and course-maintenance activity for accuracy and completeness.
• Coordinate approved content updates and process improvements.
• Maintain SOPs and knowledge content and coach associates on learning processes and controls.
• Identify recurring issues, learner-support trends and opportunities for approved automation or self-service.

You can expect from us:

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use German language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well-being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment is provided by the Company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (2 work days from the office per week)