Kraków Site IT Ops & Asset Coordinator

Airbus Helicopters; Kraków; On-site; PLN 90,000 - 130,000; Full time

Job summary

Airbus Helicopters Polska Sp. z o.o. is launching a Kraków Center and seeks a Site IT Operations Coordinator & Asset Specialist. You will be the IT focal point for Kraków, ensuring timely IT support and business continuity across the site.

The role covers asset management, provisioning, security, disaster recovery testing, 24/7 support readiness, and ITIL-based processes to maintain reliable operations. Fluency in English is essential.

Qualifications

• IT or engineering degree required.
• 3–5 years IT related experience.
• IT Asset Management (ITAM) & Logistics knowledge including leasing and stock management.
• Infrastructure Operations & Business Continuity knowledge and data integrity focus.
• ITIL Framework & Technical Support experience for structured processes.

Responsibilities

• Perform asset management service masterisation, HW ownership, stock, leasing and hardware support.
• Ensure HW provisioning including stock management, device enrolment and setup, local support.
• Manage local hardware and consumables; provisioning of software packages and upgrades.
• Maintain infrastructure in line with OLA/SLAs and monitor system performance against SLAs.
• Lead disaster recovery tests; supervise backups and propose improvements.

Skills

IT Asset Management

ITIL Framework

Infrastructure Operations

Business Continuity

Cross-functional communication

Fluent English

Attention to detail

Optimization mindset

Resilience & stress tolerance

Education

IT or engineering degree

Tools

ITAM software

ITSM tools

Backup/DR tooling

Job description

Airbus Helicopters Polska Sp. z o.o. is launching a Kraków Center and seeks a Site IT Operations Coordinator & Asset Specialist. You will be the IT focal point for Kraków, ensuring timely IT support and business continuity across the site.

The role covers asset management, provisioning, security, disaster recovery testing, 24/7 support readiness, and ITIL-based processes to maintain reliable operations. Fluency in English is essential.