Junior IT Support Specialist — Learn & Grow with IT Pros

Sii Poland; Białystok; On-site; PLN 42,000 - 62,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland is seeking a Junior IT Support Specialist in Białystok to help users with daily technical issues and assist in IT environment administration. You will configure hardware, install software, and support inventory and device management.

Join a team of experienced specialists to learn best practices, work across Microsoft environments, and build a solid foundation for your IT career in a growing Polish company.

Qualifications

• Technical diploma in computer science or 1-2 years of computer science studies.
• At least 6 months of experience in IT Support or Service Desk.
• Good knowledge of Windows 10/11 operating systems and basic knowledge of Linux and macOS.
• Familiarity with Active Directory, Microsoft Intune, and user management issues.
• Ability to diagnose and resolve hardware and software problems.
• Communicative knowledge of English at a minimum B2 level.
• Category B driving license.
• Fluent knowledge of Polish.
• Residence in Poland.

Responsibilities

• Providing remote and on-site technical support for employees.
• Logging, diagnosing, and resolving issues related to hardware and software.
• Configuring computers, peripheral devices, and company phones according to established standards.
• Installing, updating, and performing basic administration of software used in the organization.
• Assisting in managing user accounts and devices in a Microsoft environment.
• Overseeing the proper functioning of IT infrastructure in the office and reporting detected irregularities.
• Maintaining records of IT equipment and supporting inventory processes.
• Collaborating with IT teams on ongoing projects and initiatives to improve the user work environment.

Skills

Windows 10/11

Active Directory

Intune

User management

English B2

Polish language

Driving license B

Polish resident

Education

Technical diploma in computer science

1-2 years of computer science studies

Tools

Service Desk Plus

JIRA

Microsoft Dynamics 365

Job description

Sii Poland is seeking a Junior IT Support Specialist in Białystok to help users with daily technical issues and assist in IT environment administration. You will configure hardware, install software, and support inventory and device management.

Join a team of experienced specialists to learn best practices, work across Microsoft environments, and build a solid foundation for your IT career in a growing Polish company.