IT Support Specialist with German - shift work (f/m/x)

Sii Poland; Poznań; On-site; PLN 42,000 - 64,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Medical care

MySii app

Job summary

Sii Poland is seeking an IT Support Specialist to join our international team in Poznań. You will assist users with issues across applications, systems, and hardware, and provide remote support.

The role includes Active Directory/Entra ID management, Office 365 support, and mobile device management with Intune and related tools. The ideal candidate has at least 2 years in IT support, strong Windows/AD/Intune know-how, and fluency in Polish with advanced English and German.

Qualifications

• 2+ years of IT support experience, including internships.
• Knowledge of Windows OS, Office 365, Active Directory/Entra ID, and Intune.
• Good hardware knowledge and basic configuration elements.
• Willingness to work in a three-shift system, including nights, weekends and holidays.
• Polish fluency and residing in Poland; advanced English and German (B2+).

Responsibilities

• IT user support in resolving technical issues related to applications, systems, and hardware.
• Remote support for users regarding applications, operating systems, and hardware.
• Managing user accounts in Active Directory/Entra ID.
• Office 365 support and basic telephone system administration.
• Support for mobile devices (Android/iOS) and endpoint management tools (Intune, NinjaOne, ManageEngine).

Skills

IT support

Interpersonal skills

Organizational skills

English (advanced)

German (B2)

Tools

Active Directory/Entra ID

Intune

NinjaOne

ManageEngine

Office 365

Job description

We are looking for an IT Support Specialist to join our team and work in an international environment. In this position, you will be responsible for supporting users in resolving technical issues related to applications, systems, and computer hardware. We are looking for someone who thrives in a dynamic environment, enjoys analyzing and solving problems, and is ready to work in a three-shift system, including nights, weekends, and holidays. This is a great opportunity to develop IT skills and improve language abilities.

Your tasks

• IT user support in resolving technical issues related to applications, systems, and computer hardware
• Remote support for users regarding applications, operating systems, and hardware
• Managing user accounts in Active Directory/Entra ID
• Office 365 support and basic telephone system administration
• Support for mobile devices (Android/iOS) and endpoint management tools (Intune, NinjaOne, ManageEngine)

Requirements

• Minimum 2 years of experience in IT support, including internships and practical training
• Knowledge of Windows OS, Office 365, Active Directory/Entra ID, and Intune technologies
• Understanding of computer hardware and basic configuration elements
• Interpersonal skills and good organization of one's own work
• Willingness to work in a three-shift system, including night hours, weekends, and holidays
• Fluent knowledge of Polish and residing in Poland is required
• Advanced knowledge of English and German at least at B2 level

Job no. JOB-LTTUP

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

Benefits For You

• Great Place to Work
• Solid financial situation
• Contracts with the biggest brands
• Centre of internal trainings
• Many experts you can learn from
• Open and accessible management team
• Profit sharing
• Passion Sponsorship program
• Regular integration events and trips
• Comfortable and well-equipped offices
• MySii app
• Medical care