Junior IT Support Specialist (f/m/x)

Sii Ukraine LLC; Warszawa; Hybrid; PLN 22,000 - 30,000; Full time

Job summary

Sii Ukraine LLC is seeking an IT Support professional to assist users and resolve day-to-day technical issues in a dynamic business environment.

You will work with Microsoft 365, Active Directory, and end-user devices while supporting employees across locations, contributing to smooth workplace technology operations and high user satisfaction.

Qualifications

• Provide technical support for end users.
• Handle service requests and incidents.
• Contribute to high user satisfaction and smooth IT operations.

Responsibilities

• Assist users with Microsoft 365 and AD issues.
• Troubleshoot hardware and software on end-user devices.
• Coordinate with IT teams across locations to resolve tickets.

Skills

Microsoft 365

Active Directory

End-user support

IT service desk

Job description

Join an international IT Support team and help users resolve day-to-day technical issues in a dynamic business environment. In this role, you will be responsible for providing technical support, handling service requests, and ensuring a high level of user satisfaction. You will work with Microsoft 365, Active Directory, and end-user devices while supporting employees across different locations. Working closely with experienced IT professionals, you will contribute to the smooth operation of workplace technology and IT services.

It is an excellent opportunity to develop your technical skills and gain valuable experience in an international environment.