An international software company in Warsaw is looking for an IT Support Specialist to provide first line support to office employees. The ideal candidate will have knowledge of Microsoft operating systems, good English skills, and experience in networking. The role offers social benefits, flexible working hours, and opportunities for personal development within a multinational environment.
Qualifications
Experience in using and troubleshooting Microsoft Office and Outlook.
Basic Linux knowledge is a plus.
Relevant 1st line / Helpdesk support experience preferred.
Responsibilities
Provide first line IT support for office's employees.
Document and respond to requests through the ticketing system.
Perform daily system monitoring and verification of hardware integrity.
Skills
Knowledge of Microsoft based operating systems
Experience in networking, routing and switching
Profound communication skills
English skills
Job description
Responsibilities
First line IT support for office’s employees
Document, track and respond to requests through the ticketing system
Develop and maintain documentation including installation and configuration procedures
Perform daily system monitoring, verifying the integrity and availability of all hardware
Labeling of all major assets
Profile
Knowledge of Microsoft based operating systems
Experience in using and troubleshooting Microsoft Office and Outlook within a network environment
Experience in networking, routing and switching
Basic Linux knowledge
Relevant 1st line / Helpdesk support experience will be a plus
Profound communication skills and ability to work in a team
Very good English skills (close cooperation with an international IT Support Team), German will be a plus
We offer
International and innovative collaboration rings a bell? That’s how we work
Our technical and personal onboarding concept will help you to hop on easily
Social benefits (e.g. private healthcare care, life insurance, gym reimbursement)
Trainings and development programs
English and German language courses
Working in a friendly and multinational environment