Junior Cash Collections Analyst – Flexible, Hybrid Role

Lufthansa Group Business Services; Kraków; Hybrid; PLN 112,000 - 167,000; Full time

Benefits offered by this job

Flight privileges

Flexible working hours

Relocation support

Development programs

Health Plan

Job summary

Lufthansa Group Business Services is looking for a (Junior) Cash Collection Specialist in Kraków. The role involves maintaining contact with customers for open and overdue invoices, managing customer accounts receivable, and ensuring high customer satisfaction through effective communication.

Key responsibilities include monitoring payments, executing collection activities, and preparing customer documentation.

Qualifications

• Bachelor’s or Master’s degree in a related field or completion of the third year of studies.
• Initial experience in Accounting, Accounts Receivable, or Cash Collection.
• Very good command of German (minimum B2) and English (minimum B2).
• Strong analytical skills and attention to detail required.

Responsibilities

• Maintain contact with customers regarding overdue invoices.
• Monitor and analyze open items and identify reasons for non-payment.
• Manage customer disputes with internal departments.
• Execute dunning activities according to procedures.
• Perform account reconciliations and analyses.
• Prepare customer documentation and reports.
• Coordinate cash collection activities and inquiries.

Skills

Analytical skills

Customer-oriented

Good communication

Command of German

Command of English

Experience in Accounting

Knowledge of MS Office

Education

Bachelor’s or Master’s degree in Economics/Finance/Accounting

Tools

ERP systems

Accounting systems

Job description

Lufthansa Group Business Services is looking for a (Junior) Cash Collection Specialist in Kraków. The role involves maintaining contact with customers for open and overdue invoices, managing customer accounts receivable, and ensuring high customer satisfaction through effective communication.

Key responsibilities include monitoring payments, executing collection activities, and preparing customer documentation.