Italian-Speaking Intercompany Collections Specialist

HEINEKEN Krakow; Kraków; On-site; PLN 120,000 - 180,000; Full time

Job summary

HEINEKEN Kraków (HEINEKEN Business Services Poland) is seeking a Senior Collections Specialist to manage intercompany collections, reconciliation, and dispute resolution in an international finance setting. You will collaborate with Sales, Customer Service, and Pre-Legal teams to ensure timely payments.

The role requires Italian (C1/C2) and English (B2) with 1–3 years in finance, strong Excel/SAP skills, and a focus on accuracy, process improvement, and stakeholder collaboration.

Qualifications

• 1-3 years experience in the finance area.
• Strong written and verbal communication across stakeholders.

Responsibilities

• Managing the Customer Ledger and achieving collection targets.
• Acting as a Business Partner to OpCos by providing accurate data and resolving disputes.
• Building and maintaining customer relationships and handling calls/queries.

Skills

Italian language

English (B2)

Finance knowledge

Analytical skills

Customer focus

Communication skills

Negotiation skills

Tools

Excel

Word

PowerPoint

SAP

Heiflow

Job description

HEINEKEN Kraków (HEINEKEN Business Services Poland) is seeking a Senior Collections Specialist to manage intercompany collections, reconciliation, and dispute resolution in an international finance setting. You will collaborate with Sales, Customer Service, and Pre-Legal teams to ensure timely payments.

The role requires Italian (C1/C2) and English (B2) with 1–3 years in finance, strong Excel/SAP skills, and a focus on accuracy, process improvement, and stakeholder collaboration.