Italian-Speaking Fitbit Support Pro

Mercier Consultancy MD; Polska; On-site; PLN 125,000 - 200,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Relocation Package

Performance Bonus

Career Progression

Job summary

Mercier Consultancy Group is seeking an Italian-speaking Fitbit Products Support Specialist in Bulgaria to deliver high-touch support for wearable devices and fitness software, guiding users through setup, and resolving connectivity issues in Italian.

You will collaborate with global teams, promote healthy lifestyle messaging, and participate in relocation to Bulgaria with a comprehensive onboarding and paid training.

Qualifications

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Proficiency in English for internal communication.

Responsibilities

• Provide expert, high-touch support to customers regarding Fitbit devices and software.
• Guide users through setup of health metrics, activity tracking, and wellness goals.
• Troubleshoot connectivity issues between hardware and Fitbit ecosystem in Italian.

Skills

Italian language

English communication

Job description

Mercier Consultancy Group is seeking an Italian-speaking Fitbit Products Support Specialist in Bulgaria to deliver high-touch support for wearable devices and fitness software, guiding users through setup, and resolving connectivity issues in Italian.

You will collaborate with global teams, promote healthy lifestyle messaging, and participate in relocation to Bulgaria with a comprehensive onboarding and paid training.