French-Speaking Fitbit Support Specialist — Relocate to Sofia

Gdziepracujemy; Polska; Vor Ort; PLN 44.000 - 63.000; Vollzeit

Benefits dieser Stelle

Relocation bonus

Accommodations on arrival

Plane ticket to Sofia

Airport taxi

Flexible hours

Training provided

Health insurance

Career development

Zusammenfassung

TELUS Digital Bulgaria is hiring a Fitbit Team member as a Fitbit Customer Support Specialist with French. The role is based in Sofia with relocation support and benefits to help you settle in.

You will assist users via tickets and calls, solving device-related questions while maintaining a customer-centric approach. You will work with an international team, using your French (B2) and English (B1) skills, and you will join a company that offers relocation assistance, accommodation support, and a

Qualifikationen

• Fluent French suitable for daily customer communication.
• Good command of English suitable for training and internal communication.
• Basic understanding of iOS and Android OS features.
• Demonstrates empathy in customer interactions.
• Desire to help customers and contribute to team success.
• Results-oriented with personal performance focus.
• Friendly and outgoing personality.
• Seeking long-term employment.

Aufgaben

• Help users with issues via tickets or calls.
• Provide solutions to everyday device questions on a customer‑oriented basis.
• Identify trending issues and bugs from user reports and relay to supervision.
• Collaborate with an international team of customer-friendly colleagues.

Kenntnisse

French (B2)

English (B1)

Empathy

Long-term mindset

Jobbeschreibung

TELUS Digital Bulgaria is hiring a Fitbit Team member as a Fitbit Customer Support Specialist with French. The role is based in Sofia with relocation support and benefits to help you settle in.

You will assist users via tickets and calls, solving device-related questions while maintaining a customer-centric approach. You will work with an international team, using your French (B2) and English (B1) skills, and you will join a company that offers relocation assistance, accommodation support, and a