IT System Analyst (Input Management) | f/m/d

ERGO; Województwo pomorskie; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Medical package

Sports card

Remote working option

Job summary

ERGO Technology & Services S.A. (ET&S) invites an IT System Analyst to shape modern input management solutions within our IT landscape.

You will bridge business stakeholders and technical teams, translating complex requirements into high-quality IT solutions supporting one of Europe’s leading insurance groups. You will translate visions into tangible digital solutions, analyze processes for efficiency, and drive continuous improvement in a multi-time-zone environment, including occasional

Qualifications

• Fluent in written and spoken English.
• University degree in computer science, business informatics, engineering, or equivalent.
• At least 3 years of experience in requirements engineering, business analysis, or system analysis in complex IT environments.
• Strong knowledge of Agile/Scrum and experience in agile product teams; proficient with Jira/Confluence.
• Knowledge of requirements modeling (UML, BPMN); IREB certification is a plus.
• Ability to work independently, prioritize, and collaborate across teams and time zones; travel occasional.

Responsibilities

• Translate customer visions into tangible digital IT solutions.
• Analyze and rethink business processes to increase efficiency and customer value.
• Ensure quality and drive continuous improvement of systems.
• Coordinate development from idea to implementation using modern methods.
• Drive technologies forward and keep platforms future-proof.
• Collaborate across departments and time zones; participate in workshops.

Skills

English proficiency

Requirements engineering

Agile/Scrum

UML/BPMN modelling

Jira/Confluence

German (nice to have)

Independent work across teams

Education

CS/BI/Engineering degree

Tools

Jira

Confluence

Job description

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the role

We are looking for IT System Analyst to shape modern, efficient, and digital input management solutions within our IT landscape.

In this role, you will act as a key link between business stakeholders and technical teams, ensuring that complex requirements are clearly defined, analyzed, and implemented effectively. You will play an essential role in translating business needs into high-quality IT solutions that support the strategic objectives of one of Europe’s leading insurance groups.

How you will get the job done

• realizing visions by translating customer visions into tangible digital solutions that create real added value
• rethinking processes by analyzing existing business processes and developing innovative approaches - more efficient, more intelligent, and more customer-centric
• optimizing quality and discovering optimization potential before others see it, you would not only ensure smooth systems, but also actively drive their continuous further development
• orchestrating our development process with modern methods and ensuring the flow from idea to implementation
• driving technologies forward
• creating future-oriented ideas that not only make our platforms more stable, but also more future-proof and competitive

Skills and experience you will need

• fluency in written and spoken English
• university degree in computer science, business informatics, engineering, or a comparable field
• at least 3 years of experience in requirements engineering, business analysis, or system analysis in complex IT environments
• in-depth knowledge of Agile/Scrum methods and experience working in agile product teams, as well as confidence using tools such as Jira, Confluence, or similar tools for documentation and collaboration
• knowledge of requirements modeling (e.g., UML, BPMN) and process analysis. IREB certification is an advantage
• ability to work independently, set priorities, and collaborate effectively across teams and time zones, as well as occasional travel to workshops or other team locations

Nice to have

• German language knowledge (B1/B2)

What we offer

Let's be healthy – medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced – work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart – we organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible – each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun – company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse – every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!