IT Support Specialist - Rotating Shifts (EN/DE)

Sii Poland; Łódź; On-site; PLN 54,000 - 72,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland is seeking an IT Support Specialist to join an international environment. You will assist users with issues related to applications, systems, and hardware, and provide remote support for OS and applications. The role requires managing Active Directory/Entra ID accounts and handling Office 365 tasks.

The position operates in a three-shift system including nights, weekends, and holidays. It offers opportunities to develop IT skills and improve language abilities.

Qualifications

• 2+ years of IT support experience
• Experience with Windows OS and Office 365
• Experience with Active Directory/Entra ID and Intune
• Knowledge of computer hardware and basic configuration
• Willingness to work in a three-shift system including nights/weekends/holidays
• Polish language fluent and residing in Poland
• Advanced English and German (B2) or higher

Responsibilities

• IT user support in resolving technical issues related to applications, systems, and computer hardware
• Remote support for users regarding applications, operating systems, and hardware
• Managing user accounts in Active Directory/Entra ID
• Office 365 support and basic telephone system administration
• Support for mobile devices (Android/iOS) and endpoint management tools (Intune, NinjaOne, ManageEngine)

Skills

IT support experience

Interpersonal skills

Organizational skills

Polish language

English and German (B2+)

Tools

Windows OS

Office 365

Active Directory/Entra ID

Intune

NinjaOne

ManageEngine

Job description

Sii Poland is seeking an IT Support Specialist to join an international environment. You will assist users with issues related to applications, systems, and hardware, and provide remote support for OS and applications. The role requires managing Active Directory/Entra ID accounts and handling Office 365 tasks.

The position operates in a three-shift system including nights, weekends, and holidays. It offers opportunities to develop IT skills and improve language abilities.