IT Support Specialist with German - shift work (f/m/x)

Sii Poland; Białystok; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Great Place to Work

Centre of internal trainings

Profit sharing

Medical care

Job summary

Sii Poland is hiring an IT Support Specialist to join our international team. You will resolve technical issues related to applications, systems, and hardware, while supporting users remotely and on-site.

The role involves AD/Entra ID management, Office 365 support, and mobile device management using Intune, NinjaOne, and ManageEngine. You will work in a three-shift system, including nights and weekends, and you should be fluent in Polish with strong English (B2) and German (B2) skills.

Qualifications

• Minimum 2 years of IT support experience, including internships or training.
• Knowledge of Windows OS, Office 365, Active Directory/Entra ID, and Intune technologies.
• Understanding of computer hardware and basic configuration elements.
• Excellent organizational skills and teamwork abilities.
• Willingness to work in a three-shift system, including nights and weekends.
• Fluent Polish; English and German at least B2 level.

Responsibilities

• IT user support for applications, systems, and hardware issues.
• Remote support for users on applications, OS, and hardware.
• Manage user accounts in Active Directory/Entra ID.
• Office 365 support and basic telephony system administration.
• Support for mobile devices and endpoint management tools (Intune, NinjaOne, ManageEngine).

Skills

IT support

Remote troubleshooting

Active Directory/Entra ID

Intune

Office 365

End user support

English (B2)

Polish language

Tools

Active Directory/Entra ID

Intune

NinjaOne

ManageEngine

Office 365

Job description

We are looking for an IT Support Specialist to join our team and work in an international environment. In this position, you will be responsible for supporting users in resolving technical issues related to applications, systems, and computer hardware. We are looking for someone who thrives in a dynamic environment, enjoys analyzing and solving problems, and is ready to work in a three-shift system, including nights, weekends, and holidays. This is a great opportunity to develop IT skills and improve language abilities.

Your tasks

• IT user support in resolving technical issues related to applications, systems, and computer hardware
• Remote support for users regarding applications, operating systems, and hardware
• Managing user accounts in Active Directory/Entra ID
• Office 365 support and basic telephone system administration
• Support for mobile devices (Android/iOS) and endpoint management tools (Intune, NinjaOne, ManageEngine)

Requirements

• Minimum 2 years of experience in IT support, including internships and practical training
• Knowledge of Windows OS, Office 365, Active Directory/Entra ID, and Intune technologies
• Understanding of computer hardware and basic configuration elements
• Interpersonal skills and good organization of one's own work
• Willingness to work in a three-shift system, including night hours, weekends, and holidays
• Fluent knowledge of Polish and residing in Poland is required
• Advanced knowledge of English and German at least at B2 level

Job no. JOB-LTTUP

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

Benefits For You

• Great Place to Work
• Solid financial situation
• Contracts with the biggest brands
• Centre of internal trainings
• Many experts you can learn from
• Open and accessible management team
• Profit sharing
• Passion Sponsorship program
• Regular integration events and trips
• Comfortable and well-equipped offices
• MySii app
• Medical care