IT Project Manager

DCG; Warszawa; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Private medical care

Co-financing for sports card

Dedicated consultant support

Job summary

DCG is seeking an IT Project Manager in Warsaw to own governance, coordinate cross-team initiatives, and drive accountability in enterprise projects.

You will lead triage boards across GF, CDW, CCM and related source teams, manage backlogs, escalate blockers, and deliver transparent reporting on risks and dependencies while improving processes and efficiency. Fluency in English required.

Qualifications

• Minimum 5 years in IT project management within complex enterprise environments.
• Experience coordinating multiple teams, stakeholders and cross-domain dependencies.
• Strong governance, issue management and backlog management experience.
• Proven RCA experience and driving issues through structured resolution.
• Ability to identify inefficiencies and drive continuous improvement.
• Excellent stakeholder management and communication, including with senior management.
• Ownership mindset to challenge processes and drive accountability.
• Strong analytical and organizational skills with structured problem-solving.
• Fluent in English, written and spoken.

Responsibilities

• Own and drive IT governance processes across involved teams.
• Lead triage boards and coordinate activities across multiple groups.
• Drive accountability for issue ownership and resolution; escalate blockers.
• Monitor backlog health, ticket ownership and RCA progress.
• Ensure data quality issues progress through resolution workflow.
• Identify structural process improvements and reporting enhancements.
• Identify opportunities for automation and efficiency improvements.
• Provide clear management reporting on backlog, risks and dependencies.
• Escalate capacity constraints and risks that may impact resolution.
• Support backlog reduction and data quality governance initiatives.

Skills

IT Project Management

Stakeholder management

Governance

Root Cause Analysis

Cross-team coordination

Problem-solving

English fluency

Accountability

Job description

As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for:

IT Project Manager

Responsibilities:

• Own and drive the DQIM governance process, ensuring consistent and effective execution across involved teams
• Lead triage boards and coordinate activities across GF, CDW, CCM, and relevant source teams
• Drive accountability for issue ownership and resolution, escalating blockers and impediments when necessary
• Monitor backlog health, ticket ownership, prioritization, Root Cause Analysis (RCA) progress, and escalations
• Ensure data quality issues progress through the resolution process without unnecessary delays
• Identify and implement structural process improvements, including intake gates, issue clustering, targeted RCA, closure controls, and improved reporting
• Identify opportunities for process automation and efficiency improvements
• Provide clear and transparent management reporting on backlog status, progress, risks, and dependencies
• Escalate capacity constraints, ownership gaps, dependencies, and other risks that may impact successful issue resolution
• Support and drive initiatives aimed at achieving sustainable backlog reduction and improved data quality governance

Requirements:

• Minimum 5 years of experience in IT Project Management, preferably within complex enterprise environments
• Experience coordinating multiple teams, stakeholders, and cross-domain dependencies
• Strong understanding of governance, issue management, backlog management, and escalation processes
• Experience with Root Cause Analysis (RCA) and driving issues through structured resolution processes
• Ability to identify process inefficiencies and drive continuous improvement
• Strong stakeholder management and communication skills, including experience working with senior management
• Ability to take ownership, challenge existing processes, and drive accountability across different teams
• Strong analytical and organizational skills with a structured approach to problem-solving
• Fluency in English (both written and spoken)

Offer:

• Private medical care
• Co-financing for the sports card
• Constant support of dedicated consultant