Information Technology Project Manager

DCG; Warszawa; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Private medical care

Co-financing for sports card

Dedicated consultant

Job summary

DCG invites an IT Project Manager to own governance processes, coordinate cross-team activities, and ensure delivery within complex enterprise projects. You will lead issue resolution, backlog health, and reporting to senior stakeholders in a fast-paced environment.

Fluency in English and strong stakeholder management are essential as you drive continuous improvement and automation opportunities across projects.

Qualifications

• Minimum 5 years of experience in IT project management in complex environments.
• Experience coordinating multiple teams and cross-domain dependencies.
• Strong governance, issue management, and escalation skills.
• Proficient in Root Cause Analysis and structured problem solving.
• Excellent stakeholder management and communication, including with senior leaders.
• Fluent in English (written and spoken).

Responsibilities

• Own and drive the governance process across teams to ensure consistent execution.
• Lead triage and coordinate activities among multiple internal teams and stakeholders.
• Drive accountability for issue resolution, escalating blockers when needed.
• Monitor backlog health, ownership, prioritization, RCA progress and escalations.
• Identify and implement process improvements and automation opportunities.
• Provide clear management reporting on backlog status, risks and dependencies.

Skills

IT Project Management

Cross-team coordination

Governance and escalation

Root Cause Analysis (RCA)

Backlog management

Process improvement

Stakeholder management

English fluency

Job description

As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for:

IT Project Manager

Responsibilities:

• Own and drive the DQIM governance process, ensuring consistent and effective execution across involved teams
• Lead triage boards and coordinate activities across GF, CDW, CCM, and relevant source teams
• Drive accountability for issue ownership and resolution, escalating blockers and impediments when necessary
• Monitor backlog health, ticket ownership, prioritization, Root Cause Analysis (RCA) progress, and escalations
• Ensure data quality issues progress through the resolution process without unnecessary delays
• Identify and implement structural process improvements, including intake gates, issue clustering, targeted RCA, closure controls, and improved reporting
• Identify opportunities for process automation and efficiency improvements
• Provide clear and transparent management reporting on backlog status, progress, risks, and dependencies
• Escalate capacity constraints, ownership gaps, dependencies, and other risks that may impact successful issue resolution
• Support and drive initiatives aimed at achieving sustainable backlog reduction and improved data quality governance

Requirements:

• Minimum 5 years of experience in IT Project Management, preferably within complex enterprise environments
• Experience coordinating multiple teams, stakeholders, and cross-domain dependencies
• Strong understanding of governance, issue management, backlog management, and escalation processes
• Experience with Root Cause Analysis (RCA) and driving issues through structured resolution processes
• Ability to identify process inefficiencies and drive continuous improvement
• Strong stakeholder management and communication skills, including experience working with senior management
• Ability to take ownership, challenge existing processes, and drive accountability across different teams
• Strong analytical and organizational skills with a structured approach to problem-solving
• Fluency in English (both written and spoken)

Offer:

• Private medical care
• Co‑financing for the sports card
• Constant support of dedicated consultant