IT Project Manager - Warszawa, Gdańsk, Gdynia

DCG; Polska; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Private medical care

Sports card allowance

Dedicated consultant support

Job summary

DCG, a recruitment company, is seeking an experienced IT Project Manager to own the DQIM governance, drive cross-team coordination across GF, CDW, CCM and related source teams, and ensure consistent, effective issue resolution across the enterprise.

You will lead triage boards, monitor backlog health, ownership, RCA progress, and escalations, identify blockers, and implement structural process improvements including intake gates, clustering, closure controls, and improved reporting.

Qualifications

• Minimum 5 years of IT Project Management experience in complex environments.
• Experience coordinating multiple teams and cross-domain dependencies.
• Strong governance, issue management, backlog management and escalation skills.
• Experience with Root Cause Analysis and structured resolution.
• Fluency in English.

Responsibilities

• Own and drive the DQIM governance process across involved teams.
• Lead triage boards and coordinate activities across source teams.
• Drive accountability for issue ownership and escalation of blockers.
• Monitor backlog health, ownership, RCA progress, and escalations.
• Identify and implement structural process improvements including intake gates, issue clustering, closure controls, and improved reporting.
• Provide clear and transparent management reporting on backlog status, risks, and dependencies.
• Escalate capacity constraints, ownership gaps, dependencies, and other risks.
• Support and drive initiatives aimed at sustainable backlog reduction and improved data quality governance.

Skills

Project management

Governance

Root Cause Analysis

Backlog management

Stakeholder management

Process improvement

English fluency

Cross-team coordination

Job description

As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for:

IT Project Manager

Responsibilities:

• Own and drive the DQIM governance process, ensuring consistent and effective execution across involved teams
• Lead triage boards and coordinate activities across GF, CDW, CCM, and relevant source teams
• Drive accountability for issue ownership and resolution, escalating blockers and impediments when necessary
• Monitor backlog health, ticket ownership, prioritization, Root Cause Analysis (RCA) progress, and escalations
• Ensure data quality issues progress through the resolution process without unnecessary delays
• Identify and implement structural process improvements, including intake gates, issue clustering, targeted RCA, closure controls, and improved reporting
• Identify opportunities for process automation and efficiency improvements
• Provide clear and transparent management reporting on backlog status, progress, risks, and dependencies
• Escalate capacity constraints, ownership gaps, dependencies, and other risks that may impact successful issue resolution
• Support and drive initiatives aimed at achieving sustainable backlog reduction and improved data quality governance

Requirements:

• Minimum 5 years of experience in IT Project Management, preferably within complex enterprise environments
• Experience coordinating multiple teams, stakeholders, and cross-domain dependencies
• Strong understanding of governance, issue management, backlog management, and escalation processes
• Experience with Root Cause Analysis (RCA) and driving issues through structured resolution processes
• Ability to identify process inefficiencies and drive continuous improvement
• Strong stakeholder management and communication skills, including experience working with senior management
• Ability to take ownership, challenge existing processes, and drive accountability across different teams
• Strong analytical and organizational skills with a structured approach to problem-solving
• Fluency in English (both written and spoken)

Offer:

• Private medical care
• Co-financing for the sports card
• Constant support of dedicated consultant

Personal Consulting Agency (License No. 4642)